Shirley Avenue And Cheviot Road Practice
1 Shirley Avenue, Shirley, Southampton, Hampshire, SO15 5RPContact details and opening times
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Reviews
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Review titled Impossible to see a GP.
Rated 1 star out of 5
by Gina Baker - Posted on 27 June 2024
Contacted surgery for appointment for partner as they had symptoms of kidney infection, was told by reception no appointment available, will get telephone appointment next day , when questioned how will telephone appointment resolve symptoms was told nothing they could do about it !! Bring a urine sample in next day and then wait for GP to ring !!! To get past the reception staff to speak to GP is impossible task !! Also I have not had a medication review for 2 years !! I'm on a blood thinner and had to ask myself for some bloods to be done this was in February may I state , and I still have had no contact from surgery to discuss my medications . This surgery has gone from very good in the past to absolutely awful , no duty of care , rude reception that all have an attitude problem and you have to be on deaths door to see a doctor !!! .
Visited June 2024
Shirley Avenue And Cheviot Road Practice has not yet replied.
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Review titled Rude receptionists
Rated 2 stars out of 5
by Anonymous - Posted on 03 April 2024
I have no issues with any of the doctors here at all but the reception staff are on some power trip. I called up with a tight chest, struggling to get full breaths in and they said a dr will call me after the weekend and if it was an emergency to go to a&e. I don’t think it warranted a trip there for hours but just a dr to check me over or even talk to me. It turns out I had developed asthma from long covid and this was an asthma attack and as soon as I explained my symptoms to the dr she knew what it was and probably would’ve been sorted on that Thursday but no, it had to wait till Monday. Reception staff have been rude to me several times over the phone so much that I’ve started booking appointments online or going through e-consults just so I don’t have to talk to them. No sympathy or anything.
Visited March 2024
Shirley Avenue And Cheviot Road Practice has not yet replied.