Shirley Medical Centre
370 Wickham Road, Shirley, Croydon, Surrey, CR0 8BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic caring service
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2023
My son was seen for his preschool booster at the surgery. We were seen promptly, the nurse who saw us was friendly and caring, she was prepared and made sure that my son felt minimal pain during his injections by distracting him and going the extra mile to comfort him and provide aftercare info too.
Visited January 2023
Review titled Shirley Medical Centre
Replied on 25 February 2023
Dear Patient, Thank you for your feedback, I am so glad that you found the experience with the nursing team a positive one. I will pass your kind words on to the team, they do try to make immunisation as seamless as possible, as it can be stressful for both child and parent or carer. Kind Regards Sarah Woodin, Practice Manager.
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Review titled Appointments
Rated 1 star out of 5
by Anonymous - Posted on 11 November 2022
I find it so unbelievable that you can never get through and book an appointment at Shirley medical centre. The receptionist’s are rude and I don’t want to tell them my medical condition. I feel this is very frustrating that we can’t get to see a doctor when we need one. I am sick of it and it must change soon.
Visited November 2022
Review titled Shirley Medical Centre
Replied on 25 February 2023
Dear Patient, Thank you for your feedback. My name is Sarah I am the Practice Manager, I am sorry that you feel the reception frustrated with the surgery. We ask for a brief reason to ensure patients are booked with the appropriate clinical member of staff. If you would like to discuss this matter further please email me directly Sarah.woodin@nhs.net. So I can look in to rectifying the issues you have raised. Kind regards Sarah Woodin Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Michael Hough - Posted on 26 September 2022
My wife became dizzy and could not see properly the doctor saw us the same morning we called and called the afternoon as she had made an appointment at Croydon hospital with an eye specialist We were abroad and our GP contacted us there when we had a problem great practice
Visited September 2022
Review titled Shirley Medical Centre
Replied on 25 February 2023
Dear Michael Hough, Thank you for your kind kind words. I am Sorry to Hear that Mrs Hough has been unwell, I am glad to hear that she was given the appropriate treat. I hope Mrs Hough is fully recovered and I will pass your feedback on to the doctor that you spoke to. Best wishes Sarah Woodin Practice Manager