Sidcup Medical Centre - Burnt Oak Lane (Branch)
231 Burnt Oak Lane, Sidcup, Kent, DA15 9BQContact details and opening times
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Reviews
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Review titled Is It Really This Bad !?!!
Rated 3 stars out of 5
by Anonymous - Posted on 20 February 2023
Luckily its been a while since I've needed a Dr, but got a text about an appointment I have no knowledge of & that I can't make. So phone call ... waiting an hour on hold ... Plus I'm not even being sent to my own surgery or the one in the same practice over the road! Why make me travel farther than necessary?
Visited February 2023
Review titled Sidcup Medical Centre - Burnt Oak Lane (Branch)
Replied on 08 March 2023
Thank you for your feedback, we are sorry to hear that you are unsatisfied with the time taken to answer your call. We are experiencing high call volumes and our staff are working hard to answer the calls as quickly as possible. However, we are unable to look into your concerns as you have posted anonymously. Please can you contact our Practice Manager, Louise Wright via sidcupmedical@nhs.net so that we can look into this further. Thank you Tina Khanna Chief Operating Officer