Silver End Surgery
Doctors Surgery, Broadway, Silver End, Witham, Essex, CM8 3RQContact details and opening times
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Reviews
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Review titled Absolutely abhorrently terrible
Rated 1 star out of 5
by Hannah Harvey - Posted on 09 August 2024
I recently had the unfortunate experience of dealing with the doctors' and I must say, it was an absolute nightmare. I would strongly advise against anyone wasting their time using their services, as my encounter left me deeply disappointed and frustrated. First and foremost, the lack of availability of a General Practitioner (GP) at the surgery is appalling. On the rare occasion that a GP is present, attempting to have a meaningful conversation or book an appointment with them proves to be an exercise in futility. The lack of communication and accessibility to the medical professionals is utterly unacceptable. The nurse practitioner at the surgery is, without a doubt, one of the most unprofessional and unpleasant healthcare providers I have ever encountered. Her behavior was nothing short of horrendous – rude, obnoxious, and completely unsympathetic to the needs of patients. The lack of compassion and professionalism displayed by the nurse practitioner is simply inexcusable. Attempting to secure an appointment at this surgery is a Herculean task in itself. The waiting times are exorbitant, with patients being fortunate to secure an appointment a month in advance. The disregard for the urgency of medical care is alarming and reflects a severe lack of consideration for patients' well-being. One of the most shocking incidents I experienced was the callousness with which a disabled patient was treated. The surgery saw fit to leave this individual without essential medication until the 17th of August, displaying a complete disregard for their health and safety. Such negligence and indifference to patient care are simply unforgivable. Furthermore, the services offered by the surgery are disappointingly basic. There are no specialized clinics or comprehensive care options available on-site. Instead, patients are routinely referred elsewhere, highlighting the surgery's lack of capability and commitment to providing comprehensive medical care. After enduring years of subpar service and incompetence, I have made the decision to register with a new surgery. Despite being a patient for 12 years, the consistent failings and inadequacies of the practice have driven me to seek care elsewhere. I can only hope that others do not have to endure the same disappointing experience that I have faced. In conclusion, I strongly urge individuals to steer clear of Silver End Surgery and explore alternative healthcare options that prioritize professionalism, compassion, and quality care. The standards of service at this surgery are shockingly low, and no patient should have to endure such incompetence and neglect in their healthcare journey.
Visited August 2024
Silver End Surgery has not yet replied.
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Review titled Concerned
Rated 1 star out of 5
by Carol Robins - Posted on 25 January 2023
Had 10.30am appointment today, finally called in at 11.45am after going back to reception. In the appointment I told doctor what problem was and she just gave me a prescription for painkillers without asking me any questions about it and no examination what so ever. I think it is disgusting and dangerous to give out any prescription medication without any questions asked or examination of any sort made. Total waste of my time. There could be some underling reason for the pain and she made no attempt to check.
Visited January 2023
Silver End Surgery has not yet replied.