Silverdale Practice
4 Silverdale Road, Burgess Hill, West Sussex, RH15 0EFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Silverdale Practice.
Reviews
-
Review titled Poor practice
Rated 1 star out of 5
by Fiona Moss - Posted on 23 November 2023
Rang for an appointment, great that offered same day but was attending funeral at time offered. Told that appointments had to be allocated in order and therefor couldn’t have anything later in day. Told that I should Only ring for an appointment on days when not doing anything else!! Bonkers and extremely unhelpful
Visited November 2023
Silverdale Practice has not yet replied.
-
Review titled Great Service
Rated 5 stars out of 5
by Mrs B - Posted on 17 November 2023
In a difficult environment, I feel it is important to highlight my experiences as a patient at Silverdale over the past 10 years which have been very positive. It is clear that things have changed over recent years and that we are currently in the midst of very difficult and frustrating time for both patients and staff re the NHS. However, I have always been given an appointment at Silverdale if I have needed one, and I have had all necessary referrals and treatments required. The phone situation can be frustrating but I have always got through eventually. There is a particularly kind, helpful and thoroughly lovely receptionist that I have spoken to more than once and a doctor who has followed up telephone consults with further pertinent information, by text, on more than one occasion. There has been the odd time that something hasn’t been quite right but, overwhelmingly, our (my family’s) experiences at Silverdale are very positive and I highly recommend them as a surgery.
Visited November 2023
Silverdale Practice has not yet replied.