Sinnott Medical Centre
8 St Andrew's Road, Walthamwstow, London, E17 6BDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Sinnott Medical Centre.
Reviews
-
Review titled Five Stars to the Reception Team
Rated 5 stars out of 5
by John McCallam - Posted on 12 December 2024
I was contacted by my GP practice regarding some routine tests. As I was close to the practice I called in for the test forms. These had not been issued by the clinician, however the receptionist said they would deal with this and issued the appropriate form. The receptionist noticed that I had another pending test they offered to give me the forms etc, saving me a return visit to the practice. I had questions about a change in the local blood test centre, the receptionist updated me on this and sent me a link with the new contact number. As a result I was able to book a test for the following day, which was only possible because the receptionist gave me the details promptly. I then ask a further question about a hospital referral that was also pending, again the receptionist said that they would check this for me. This was at busy time in the practice for the reception team. After leaving the practice the receptionist called me to check on whether I had received the link and on the details of my referral. I really appreciated the receptionist dealing with all my issues and particularly for calling me back to clarify the details of my referral. The receptionist was helpful, respectful and polite throughout my contact, which made all the difference to me. Thank You!
Visited December 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Great reception team
Rated 4 stars out of 5
by Anonymous - Posted on 25 November 2024
The team on reception are lovely. The team take their time to not only listen, but always try to help and one of the team was able to resolve a recent query I had in relation to test results. They are very pleasant to speak to. Thank you. Christine
Visited November 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Great GP surgery
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
Just left GP appointment feeling so heard, seen and reassured. All staff and are just lovely here. Feel lucky to be with them. Easy online booking system, I usually don’t mind waiting for the GP I wish to see and can be requested. But also ability to be seen sooner for emergencies. Brilliant surgery
Visited October 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Fabulous female reception staff members
Rated 5 stars out of 5
by Siobhan Cartwright - Posted on 01 November 2024
I received such professional support from the receptionist on 25:10 The female on duty was so understanding and generous with her time and attention provided to myself and my medical issues I am very thankful to have met such a wonderful woman I am blessed to have such support from the receptionist that day on 25/10 Thank you all within Sinnott Surgery, each and every staff member are valued beyond words 🙏
Visited October 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Triage system and booking issues prevalent
Rated 2 stars out of 5
by Anonymous - Posted on 26 September 2024
The doctors of this practice are great but booking to see them is extremely difficult. The online triage system is supposed to be open from 8-am-12pm but within first 30 minutes the system refuses to take more requests. Furthermore, the digital system is impossible to use for people who struggle with technology and reception refuse to book appointment in person or over the phone. Also, my husband was booked in for an appointment to have a scan by the gp. Upon attending the surgery this afternoon for his scan he was told his appointment was changed to the morning and he had missed it, yet he received no text or phone call informing him of the change! This surgery is let down by these booking issues and the lack of accountability. They are clearly not ready for online systems.
Visited September 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Helpful information
Rated 4 stars out of 5
by Sylvia - Posted on 29 August 2024
The person I spoke to listened to my concerns and was very helpful and informative and gave me good advice
Visited August 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Such friendly helpful staff
Rated 5 stars out of 5
by Emma - Posted on 05 July 2024
Reception staff were friendly and helpful. Nurse carrying out my smear was outstanding. Gave such helpful advice on steps to take if concerned about menopause and made the test itself as comfortable as possible. I feel really lucky to be registered at this practice.
Visited July 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Good reception skills
Rated 5 stars out of 5
by Jackie Permale - Posted on 23 July 2024
I was very impressed with the patience and help and care I had with a young lady on reception who had real people skills. It helps make you feel cared for and your enquiry important thank you peoplike her to help make patients feel comfortable and cared for thank you
Visited July 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Great doctor
Rated 5 stars out of 5
by Jackie Permale - Posted on 29 July 2024
I was feeling very emotional this due to my health and the doctor was very reassuring and really had doctor/patient skills in making me feel better thank you really appreciate his care
Visited July 2024
Sinnott Medical Centre has not yet replied.
-
Review titled Doctor was great, “e-consult” booking is rubbish
Rated 4 stars out of 5
by Anonymous - Posted on 27 June 2024
I’ve recently received a text about some blood results, that aren’t terrible but a little concerning. All I want is to arrange a follow up call with the doctor that sent me the results to find out more. Can’t get an appointment or even speak to anyone and I’ve tried the e consult 4 days in a row now. Texting someone to say they have found issues from tests should only be allowed if I can text back… right?! Otherwise I really should have received a phone call.
Visited June 2024
Sinnott Medical Centre has not yet replied.