Slade Green Medical Ctr.
156 Bridge Road, Slade Green, Erith, Kent, DA8 2HSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional,Efficient and Caring
Rated 1 star out of 5
by Stuart - Posted on 21 February 2025
The reception and Nursing staff are highly professional, extremely efficient and very caring. I can not thank them all enough for the wonderful service and care. Thank you all
Visited February 2025
Slade Green Medical Ctr. has not yet replied.
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Review titled Excellent Healthcare professionals
Rated 5 stars out of 5
by Linda Bland - Posted on 08 August 2024
I have just been given my injection for shingles by a Health Care professional named Michael, he was helpful very kind and caring he also help with a text message from QMHospital that I could not resolve myself. Thank you Michael
Visited August 2024
Slade Green Medical Ctr. has not yet replied.
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Review titled Compliment
Rated 5 stars out of 5
by Susan Tulloch - Posted on 22 July 2024
Really appreciated the Doctor taking the time to listen, to go through my medical notes and to explain in a non patronising fashion. I was very impressed which says a lot for previous appointments as this behaviour should be normal.
Visited July 2024
Slade Green Medical Ctr. has not yet replied.
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Review titled Surgery with a human touch!
Rated 5 stars out of 5
by Kash Beckett - Posted on 19 June 2024
This surgery is the best in the area hands down. The receptionists are respectful, and kind and treat you like a person. Yesterday I arrived 12 minutes late with my daughter. They had every right to send me away, as many other places would have without a second glance, however they felt my daughter needed to see the doctor and pushed some things around and made it work. One wonderful lady even recognised her from her e-consult and delayed going home until she was seen to. I am so grateful as she had been struggling with a rash for a few days and nothing was shifting it, however this cream has cleared so much of it after two uses. If I had been somewhere else, unfortunately these days you can’t always guarantee you will be treated with understanding for human error, yet this surgery has never let me down. Even when phoning in, you can always guarantee a little laugh and a friendly chat, they’re relatable, and it makes all the difference. We are very quick to be vocal when things are negative, so I just wanted to take the time to honestly say thank you to you all. You definitely got your good deed in for the day, and make going to the doctors so much easier :)
Visited June 2024
Slade Green Medical Ctr. has not yet replied.
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Review titled excellent practice
Rated 4 stars out of 5
by S Gerrard - Posted on 13 February 2024
excellent service, quick and efficiently. My requirements were met with understanding and quiet effectiveness. The sister was extremely knowledgeable, efficient and pleasant she undertook the procedure without fuss as a professional should. An enjoyable experience for me...
Visited February 2024
Slade Green Medical Ctr. has not yet replied.
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Review titled Bad experience
Rated 3 stars out of 5
by Luciana - Posted on 09 October 2023
Hello . I had an appointment today for a changing dress at 15:00 . I get there a bit late , the truth , it was traffic and I get there between 5 - 10 minutes late . I did the queue , because it was very busy and when finally was my turn the receptionist told me it’s too late , I should go home and rebook the appointment. How is possible? I’m after the surgery, I can’t put weight on my foot , it’s really an effort for me to come .. I’m with a walking frame , paying taxi .. and they refused to see me although wasn’t only my fault . I am very disappointed that in a place such as gp , a medical centre , where sick persons or elderly coming ..to get better, to find people so ineffective and heartless working there .
Visited October 2023
Slade Green Medical Ctr. has not yet replied.
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Review titled Terrible receptionists
Rated 1 star out of 5
by Anonymous - Posted on 12 October 2023
Today was my first appointment with this surgery and my goodness, the receptionists are extremely rude. I just cannot believe they have staff who speak to patients in such a rude manner. I was a patient waiting for my turn to see the doctor and one of the receptionists was on the phone to a patient and she was extremely rude. There was no professionalism at all. The lady was abrupt and put the phone down. She was very defensive on the call and her tone was just not acceptable. Her other colleague openly spoke about how rude patients are. This isn’t something you speak about openly. There are ways to speak to a patient, reassuring them in a polite way. I’m absolutely shocked and felt sorry for the patient on the phone. Noted, we don’t know if the patient was rude but so many people call and are in need of help, you just cannot have staff speaking like that. There was definitely no politeness on the call. The previous call they had, she still wasn’t helpful and put the phone down. Where has the respect gone??! They need to employ new professional staff. I hope these reviews are looked at and the 2 ladies are spoken to as when you walk in, there is no smile, just pure moodiness. Almost like you’ve just walked into the den! Those girls need to remember they have a job to do and to be kind! The world is already a cruel place, don’t add to it when you have vulnerable patients on the phone/face 2 face. If you’re going to be rude, don’t work there - simple! Just because you aren’t happy there, don’t take it out on someone else.
Visited October 2023
Slade Green Medical Ctr. has not yet replied.