Sma Medical Practice
693 High Road Leyton, Leyton, London, Greater London, E10 6RAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Such an amazing doctor!
Rated 4 stars out of 5
by Anonymous - Posted on 25 March 2025
I had some concerns about my test result and this lady doctor has been more than helpful. Explained everything in detail and has been very approachable and kind. Wish all were like this and care! Thank you :)
Visited March 2025
Sma Medical Practice has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Ana Maria Stefanovici - Posted on 21 March 2025
Today ,like always when I have to attend the gp surgery, I feel on my skin the professionalism and knowledge of the gp!A huge thank you for your support and understanding!
Visited March 2025
Sma Medical Practice has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 08 January 2025
My post-natal check up experience was very good. Seen on time, process was explained, care was taken with me and my baby. Both Nurse & Doctor were very respectful and kind.
Visited January 2025
Review titled Sma Medical Practice
Replied on 20 March 2025
Dear Patient, Thank you for your comments about the positive experience you had during your postnatal check. I will personally forward your feedback to our Nursing and GP Team. It is encouraging to hear that the attributes you mentioned—kindness, respect, and punctuality—have helped our clinical team explain the complexities of the postnatal care process. Nick Christou - Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2025
Staff we professional friendly and extremely swift in dealing with my son. From booking appt and being seen was within a space of 30min.
Visited January 2025
Review titled Sma Medical Practice
Replied on 20 March 2025
Dear Patient, Thank you for your positive comments, regarding the professional and effective nature we were able to deal with your son's appointment. Moreover, it is particularly encouraging to read the ease and efficiency from booking an appointment and being seen within 30 mins; your son's experience further underscores our commitment to ensuring our appointment system is responsive to patient needs. Thank you again for the five-star grading. Nick Christou - SMA Medical Centre
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Review titled I am terribly outraged
Rated 2 stars out of 5
by Viola Shtereva - Posted on 11 October 2024
I can share that I am terribly outraged by the incompetence of your team!!! After a poorly placed anti-thrips vaccine, from which I can't move my arm for 4 days now, to the wrongly prescribed medications that led to allergic reactions and emergency care yesterday at home my!!!This is very incompetent!!!
Visited October 2024
Review titled Sma Medical Practice
Replied on 20 March 2025
Dear Viola Shtereva, Thank you for raising your concerns. We welcome all feedback as it informs our decision making and assists in improving our services. As regards immunisations, patients can have a wide range of experiences, from no reaction to severe; though rarely is this related to the technique applied. I am sorry you had a negative reaction and hope it has now settled. Having reviewed the clinicians record I see no reason to assume there was any fault. I cannot say anymore without risking breaching confidentiality. However, I am happy to discuss privately if you were to contact me. Our generic email is: nelondonicb.smamedicalcentre@nhs.net You can address your email for my attention, and I will get back to you. Regards Nick Christou - Practice Manager
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Review titled SMA is amazing!
Rated 5 stars out of 5
by Zed T - Posted on 28 August 2024
The receptionist, to the managers, to the doctors the experience was amazing! They always cater to your needs and are always so helpful. I will never change doctors as they never dissapoint. Today we were running late for my dads appointment and they were so kind and still allowed us to be seem
Visited August 2024
Review titled Sma Medical Practice
Replied on 20 March 2025
Dear Zed T, Thank you so much for your glowing feedback regarding the overall experience both you and your father have had at SMA Medical Centre. We acknowledge that sometimes patients maybe running late, which is why we maintain a flexible approach based on empathy and understanding; based on a case by case basis. I will personally forward your positive feedback to our Reception, Management and Clinical Team. As a rule, we always try to ensure we put the patient at the centre of everything we do. It is great news, that we are getting it right. Nick Christou - Practice Manager
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Review titled Very efficient
Rated 5 stars out of 5
by Becky - Posted on 07 August 2024
I completed an e-consult on behalf of my son. I was contacted by phone very quickly thereafter and was given a same appointment. My son was spoken to and treated very nice by Dr T which made the experience so good given that my son has ADHD & Autism. I was able to collect prescription straight after.
Visited August 2024
Review titled Sma Medical Practice
Replied on 20 March 2025
Dear Becky, Thank you for your comments, regarding the efficient service your son received. All our eConsults are triaged on site, which ensure eConsults are responded to efficiently and effectively. We place a great emphasis on ensuring all vulnerable patients receive holistic care. Therefore, we are pleased that you son's eConsult, interaction with the Dr and the efficiency in their prescription collection was all positive. We will feedback to the team. Nick Christou - Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2024
Excellent service, explained my issue with greater understanding, took time to listen to issues and patiently explained all my concerns. I am so happy to meet the doctor in the surgery.
Visited August 2024
Review titled Sma Medical Practice
Replied on 20 March 2025
Dear Patient, Thank you for your feedback, encapsulating the excellent service you received from SMA Medical Centre. We are particularly delighted to know that the Doctor you met took the time to listen to all your concerns. We endeavour to imbed the patient needs in everything we do at the practice and it is great that you received a 5 star service from us. Thank you for sharing. Nick Christou - Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Cecil - Posted on 11 June 2024
I was able to get a very quick appointment, staff very friendly and helpful, doctor took time to listen and explain my opinions regarding the issues I am experiencing. If all practices were like this one people would be so much more confident. Thank you all at SMA
Visited June 2024
Review titled Sma Medical Practice
Replied on 20 March 2025
Dear Cecil, Thank you for your positive feedback regarding the service you received from SMA. It is very encouraging that you found our appointment process quick. Furthermore, we are pleased that you found our staff helpful and that the Doctor listened attentively to all the concerns you were experiencing. I will personally forward your positive feedback to our Reception Team and Clinical Team. As a rule we always try to ensure we put the patient at the centre of everything we do. Once again thank you for sharing your experience at SMA and providing us with 5 stars. Nick Christou - Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Amanda - Posted on 23 April 2024
So helpful and caring. Showed empathy and went over and beyond to help me. Makes such a difference.
Visited April 2024
Review titled Sma Medical Practice
Replied on 20 March 2025
Dear Amanda, Thank you for your positive feedback, regarding the empathy and help you received from the practice. We are delighted that it has made a difference in the care you have received from SMA. As a rule we always try to ensure we put the patient at the centre of everything we do. It is great news, that we are getting it right. SMA Management Team