Soho Road Primary Care Centre
247-251 Soho Road, Birmingham, West Midlands, B21 9RYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent, efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2023
I had an issue with some medication which was quickly resolved by the practice manager professionally
Visited June 2023
Soho Road Primary Care Centre has not yet replied.
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Review titled Abysmal service
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
13/03/23 I called to make appointment but not once did I speak to clinician to ascertain the nature and degree of my health and prioritise or determine how soon I should be seen. I had a receptionist actively discouraging me to attend the practice by suggesting many times that I go to A&E or walk in centre. When I insisted she offers me an appointment that is 4 days away and yet she had told me to phone the next day at 8 am if o want same day appointment in the morning. What is all that about if she knows that all morning appointments have gone for the next four days - game playing with their patients time and health. From my experience this GP appears to be non existent when I need them. I am not sure if they are aware of the frustratiin stress and anxiety they cause for their patients and at a time when they may be vulnerable and anxious. Besides they do not voluntarily offer anual health checks but are quick to bombard you with text to come for COVID vaccine - very unhelpful surgery indeed
Visited March 2023
Soho Road Primary Care Centre has not yet replied.
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Review titled Excellent access to my GP when I needed most
Rated 5 stars out of 5
by Anonymous - Posted on 02 October 2022
Often patients come to theses pages complaining about their experience but that is not my case. I wanted to say that recently I needed to have a medication review so I called the practice and I had an appointment with a clinician on the same day. I was very satisfied with how quickly I managed to get through on the phone and how quickly I had an appointment! The consultation, which was on the telephone was excellent. I much prefer this type of consultation so that I can get on with my day rather than having to go to the practice for face to face appointment. The interaction with the clinician was fantastic, I felt listened to and respected and made a plan jointly with his advise but it was my decision ultimately. I have not doubt to highly recommend this practice to any patient that might be looking for a new practice
Visited August 2022
Review titled Soho Road Primary Care Centre
Replied on 03 October 2022
Thank you so much for writing positive feedback to Practice. I will share this with staff as this boost the morale of everyone working so hard in NHS. Thanks again
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Review titled please avoid
Rated 1 star out of 5
by Anonymous - Posted on 26 July 2022
Please, please avoid this surgery. I was told to measure my blood pressure and report back through their online submission, which I did. I checked my pressure on NHS and it stated I should have been seen within 1 week as it was extremely high. 2 months or more later and countless phone calls and no appointment. I am now scared for my health and unsure what to do next. NHS please advise
Visited July 2022
Soho Road Primary Care Centre has not yet replied.