Somerset FHP O

76 Somerset Road, Southall, Middlesex, UB1 2TU

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Reviews

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1. Review titled Pathetic reception and admin staff

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 04 November 2024

   Reception staff does not fulfill their responsibilities properly. Every time you call for a routine appointment they would just say go to hospital however they should know that accident and emergeny is for accident and emergencies not for routine appointments. Also they dont work on the request given by patient eg updating address, note consent in the system, request prescription etc. although time period for prescription is 48 hours, we had to Chase for the same for 5 days and had to end up getting it from UCC. This is not the care and service a patient should receive

   Visited October 2024

   Report as unsuitable

   Somerset FHP O has not yet replied.

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