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Somerstown Surgery

Somerstown Central Community Hub, Tyseley Road, Southsea, Hampshire, PO5 4EZ

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Somerstown Surgery.


Reviews

Displaying 11 to 20 of 28

  1. Review titled Excellent service

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 December 2023

    Great service very thorough felt listened to and my choices and view were listened to and respected thank you

    Visited December 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 19 December 2023

    Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

    Report as unsuitable

    Provided by Working Feedback


  2. Review titled EXCELLENT CUSTOMER SERVICE

    Rated 5 stars out of 5

    by Tamirian J - Posted on 06 November 2023

    I was very well welcomed at my Gp Practice. The receptionists and the nurse were kind and helpful and made me feel comfortable and safe. Thank you very much for the wonderful service

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 17 November 2023

    Thank you for your kind words, we will pass this on to the team.

    Report as unsuitable

    Provided by Working Feedback


  3. Review titled Your recent appointment

    Rated 5 stars out of 5

    by Anonymous - Posted on 24 November 2023

    I had my appointment just after finishing work and did not have to wait around. It was quick and lots information given me as to what to expect before and after.

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 12 December 2023

    Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

    Report as unsuitable

    Provided by Working Feedback


  4. Review titled Your recent appointment

    Rated 5 stars out of 5

    by Justina J - Posted on 14 November 2023

    Really great members of staff explained everything and took their time to answer all of my questions.

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 17 November 2023

    Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

    Report as unsuitable

    Provided by Working Feedback


  5. Review titled Cervical smear

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 November 2023

    Was on time, very quick, very efficient nurse, who told me what she was doing at every stage, then when to expect my results and what they might show

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 12 December 2023

    Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.

    Report as unsuitable

    Provided by Working Feedback


  6. Review titled Your recent appointment

    Rated 5 stars out of 5

    by Michael S - Posted on 13 November 2023

    Seeing the GP the afternoon after calling into Somerstown in the morning was most pleasing and that visit allayed my worries about chest and arm pains. Just as pleasing was that the GP intends to look into my contact with the surgery problems - I am deaf and cannot use the telephone.

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 17 November 2023

    Your feedback is greatly valued, thank you for taking the time to write to us.

    Report as unsuitable

    Provided by Working Feedback


  7. Review titled Mixed results

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 October 2023

    I was given appointments for 2 separate blood tests when one appt could do both, the professional taking blood did both - very good. I also enquired about vaccination for travel. Sadly receptionist was little help. Asked a doctor forgot the info before getting to me. Told to ring the travelling from home. A walk into Goldchem pharmacy solved all ( at a price of course)

    Visited October 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 15 March 2024

    Thank you for your feedback. You are right that one appointment should have been arranged to cover the required tests, this is something that we are looking to improve. Travel vaccinations are available and I am sorry that reception was not able to help you, I will share this learning with the team.

    Report as unsuitable


  8. Review titled Your recent appointment

    Rated 5 stars out of 5

    by Donna S - Posted on 30 October 2023

    My appointment went very well very nice doctors and the reception lady was really lovely and helped me a lot so I really appreciate that

    Visited October 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 17 November 2023

    Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.

    Report as unsuitable

    Provided by Working Feedback


  9. Review titled Ankle problems GP visit

    Rated 5 stars out of 5

    by Michael S - Posted on 07 October 2023

    Once again very quick support post request for appointment followed by excellent ongoing support with appointment organised with physiotherapist at my visit to Somerstown

    Visited October 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 19 October 2023

    Thank you for your continued support and feedback.

    Report as unsuitable

    Provided by Working Feedback


  10. Review titled Doppler scan

    Rated 5 stars out of 5

    by Mary J - Posted on 04 October 2023

    Had about 20 minutes wait past appointment time. Very friendly lovely nurses. Did a thorough check of mum aged 95. They were very attentive. Thanks

    Visited October 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled Somerstown Surgery

    Replied on 19 October 2023

    Thank you for your kind words, we will pass this on to the team.

    Report as unsuitable

    Provided by Working Feedback