South Bank Surgery
Hunslet Health Centre, 24 Church Street, Hunslet, Leeds, West Yorkshire, LS10 2PTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not taken seriously
Rated 1 star out of 5
by Mrs Morgan - Posted on 28 April 2024
I have a bad allergy to dust and it’s interfering with my everyday life I’ve been struggling to breathe had to book a private allergy doctor Southbank doctors offered me antidepressants? Seriously ? I’m not depressed I have chronic allergies!!!!
Visited March 2024
Review titled South Bank Surgery
Replied on 20 November 2024
Dear Mrs Morgan. Thank you for your feedback. I am very sorry that you were not happy with the treatment provided by the Practice. In order for us to look into this further by the management team, please email the practice with the full details to southbank.gp@nhs.net, for the attention of Sheila Britten (Practice Manager). Thank you Kelly Gibson (Assistant Practice Manager)
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Review titled New doctor
Rated 4 stars out of 5
by Claire Smith - Posted on 23 January 2024
I just wanted to go on and leave some positive feedback on one of the new doctor at the surgery who seen to my son back in December. He treated him for croop before Christmas. He thoroughly checked him over and prescribed him the correct medication which worked within 48 hours. I have since returned and seen the same doctor on a different matter and was again installed with confidence that my son was receiving the best treatment. He was even examined further by a second doctor and nurse at the surgery to discuss a treatment plan. I have a follow up appointment next week but feel completely at ease with whatever steps they may suggest and I feel my son is in very capable hands. Thankyou so much!! Kind regards Claire smith
Visited December 2023
Review titled South Bank Surgery
Replied on 20 November 2024
Dear Claire. Thank you for taking the time to write this positive review regarding the treatment your son and yourself have received from our Practice. We share all feedback with the entire team including clinical and non clinical staff and this will be shared with the teams. Thank you again for taking the time to write your positive review. Kelly Gibson - Assistant Practice Manager