Southbroom Surgery
15 Estcourt Street, Devizes, Wiltshire, SN10 1LQContact details and opening times
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Reviews
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Review titled Lack of compassion
Rated 2 stars out of 5
by Anonymous - Posted on 12 July 2024
It is near impossible to get an appointment to see a nurse or GP. Some at the reception are mostly rude and seem annoyed that you are phoning. 2 weeks to get a phone appointment due to increased pain and inflammation and the GP could not offer any solutions, advice, or even offered how to manage the increasingly escalating problems. This lack of care from Southbroom surgery has only added to the problem. I would have thought trying to reduce the swelling would help natural healing but the attitude over the last eight months seems to be is to ignore the situation and continue to fob me off to other agencies with no attempt to provide any care in-between. Disappointing .
Visited June 2024
Southbroom Surgery has not yet replied.
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Review titled Choose another praCticce
by mrs ethel james - Posted on 07 May 2024
Ibeing confined to the house after hip surgery and being well I developed a swollen leg which will not go down 2 weeks later nothing was done untill my daughter complained., since then I have has 3 nurses appear all giving different opinions. On phoning today the phone rang 10 minutes withou t any message. I gave up, Tp this day I have never heard from a doctor Only one nurse gave me hope One told me to put it up for 2 hours each dAY even though I hhave it elevated for 9 hours each night and the swelling does not go down
Visited May 2024
Southbroom Surgery has not yet replied.
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Review titled Good service but needs joining up thinking
Rated 4 stars out of 5
by Anonymous - Posted on 31 March 2023
Please make it clear whether a urine sample can be left at the Marshall Road health centre or not. Last week I was told by the GP to leave my sample there, but when it came to leaving my husbands urine sample there today the nurse we spoke yesterday did not know and your receptionist said we should bring it into Southbroom surgery. The receptionist also at Marshall Road was not sure
Visited March 2023
Review titled Southbroom Surgery
Replied on 06 April 2023
We are sorry to hear about your experience with our new Health Centre. As a general rule urine samples are not dropped at the Health Centre unless specifically told to do so by a clinician. When this happens the clinicians should inform reception - I suspect this did not happen in your case or there was poor communication and I apologise for the inconvenience this caused. As a result, we will remind all staff about the protocol to try to prevent further episodes.