Southdene Surgery
The Shrubberies, George Lane, South Woodford, London, Greater London, E18 1BDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Southdene Surgery.
Reviews
-
Review titled Kindness
Rated 5 stars out of 5
by Mrs Thomas - Posted on 11 October 2024
On collecting a blood test form, I wasn't sure if it required fasting, the receptionist was easy to approach and helped to clarify with patience and kindness. It was at the end of the working day and yet she treated me with courteousness and a helpful manner. Thank you.
Visited October 2024
Southdene Surgery has not yet replied.
-
Review titled Impossible to get an appointment
Rated 1 star out of 5
by Richard Burton - Posted on 20 March 2024
It’s completely impossible to get an appointment you call at 08:00 7 in the queue take >20mins to be through and there’s no appointments left this is constant and not a one off event
Visited March 2024
Southdene Surgery has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Lindsay Eadon - Posted on 25 January 2024
I called to see if a referral letter had been actioned. I spoke to a very helpful lady who told me the letter had been sent and that they had already been informed that I had an appointment scheduled. I had no knowledge of this appointment as I have received no letter. The lady gave me the relevant information and was extremely helpful and efficient. Many thanks
Visited January 2024
Southdene Surgery has not yet replied.
-
Review titled Getting worse
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2023
While the GPs and nursing staff are generally good, this practice is becoming increasingly difficult. Some of the reception staff are unfriendly. Some of the arrangements for appointments are useless. It is getting almost impossible to find your way about the website to make an appointment - this must now be actually excluding a large number of people without digital access. Getting an appointment by phone takes a prohibitive amount of time - on my last attempt I was 20th in the queue. Concerns about long Covid were dismissed by some staff. Sadly, having been registered here for over 20 years, I would not recommend this practice.
Visited March 2023
Southdene Surgery has not yet replied.