Southview Medical Practice
Southview Surgery, Southview Court, Guildford Road, Woking, Surrey, GU22 7RRContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Southview Medical Practice.
Reviews
-
Review titled Medication Review
Rated 5 stars out of 5
by June Remy - Posted on 28 February 2023
Review of current medication. Pharmacist easy to talk too and very helpful. Medication on prescription adjusted accordingly.
Visited February 2023
Southview Medical Practice has not yet replied.
-
Review titled Medication Review
Rated 5 stars out of 5
by June Remy - Posted on 28 February 2023
Review of current medication. Pharmacist easy to talk too and very helpful. Medication on prescription adjusted accordingly.
Visited February 2023
Southview Medical Practice has not yet replied.
-
Review titled Brilliant service
Rated 5 stars out of 5
by Christine Warsop - Posted on 02 February 2023
Brilliant service the staff are helpful, polite and I always get reminders when I have an appointment due and I have recommended both surgeries to people, thank you
Visited February 2023
Southview Medical Practice has not yet replied.
-
Review titled Worst reception
Rated 3 stars out of 5
by Anonymous - Posted on 30 January 2023
I phoned the surgery this morning, to book an appointment with a hca or a nurse, unfortunately,I was number 13 in the queue, which I was happy to wait, after 90 mins, I was number 1, which made me happy, suddenly I was kept as number 1 for more than 15 mins, and took me back to n u mber 13, I had to drop the line, couldn't wait longer, I sent a request through footfall, unfortunately no request can be dealt within 2/3 days, I phoned back the surgery later in the afternoon, and same thing as well happened, I was number 5 and waited for an hour before the surgery closes, luckily someone answered, This is very stressful, I only came out of a major operation to book for removal of sutures, and this is how reception team have been adding stress and pain by not answering the phones.
Visited January 2023
Review titled Southview Medical Practice
Replied on 01 February 2023
I am very sorry to hear you have had such a bad experience getting through to the Practice. It sounds like there could be a glitch with our phone system so i will contact our provider immediately. Thank you for highlighting this to us. Please email me directly and i will call you to arrange your appointment jasminwilliams@nhs.net Thanks Practice Manager
-
Review titled Helpful when needed
Rated 5 stars out of 5
by Sarah - Posted on 30 December 2022
Went in for health check just before Christmas but had extremely painful back from twinge the day before. Westfield quickly helped me to get an emergency appointment that day and then booked for follow up with physio the following week. Everyone was so helpful and looked for solutions quickly and efficiently. Thank you to nurse, doctor, physio and reception staff for all you do and for the team approach in helping me to get better.
Visited December 2022
Southview Medical Practice has not yet replied.