Southwell Medical Centre
The Ropewalk, Southwell, Nottinghamshire, NG25 0ALContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Southwell Medical Centre.
Reviews
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Review titled Friendly Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2023
My request for a telephone conversation appointment a week in advance was successful. My doctor made an appointment to see the Physiotherapist that day followed by a face to face appointment with the doctor. All very efficient and successful. Thank you to all the people concerned from the receptionist through to the doctor. The only problem I had was the length of time between asking for an appointment and the one I was offered.
Visited January 2023
Review titled Southwell Medical Centre
Replied on 09 February 2023
Thank you for sharing your experiences with the surgery. I am pleased to hear that you have been satisfied with your care. I will be sure to pass your comments on to the team. Kind regards Danielle Croucher Practice Manager
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Review titled A really good Practice
Rated 5 stars out of 5
by Suzanne Pitchford - Posted on 31 January 2023
I have always been happy with the care that I’ve received from this practice. Everyone from reception onwards will bend over backwards to help you. We live in trying times where the NHS is on a knife edge and we must remember this and be considerate to those who are battling to work through it. I would also like to say a special thank you today to the wonderful practice pharmacist for his knowledge, kindness and delivery of care. This is a really good efficient practice that I would highly recommend.
Visited January 2023
Review titled Southwell Medical Centre
Replied on 09 February 2023
Thank you very much for taking the time to leave feedback regarding your experience with the surgery. I will be sure to pass on your comments to the team. Kind regards Danielle Croucher Practice Manager
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Review titled Absolutely First Class Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2023
I was seen on the same day I telephoned for an appointment. I was seen on time, the GP was very thorough and reassuring. All in all a great level of service.
Visited January 2023
Review titled Southwell Medical Centre
Replied on 09 February 2023
Many thanks for leaving your feedback about the service you have received from us. I will be sure to pass on your comments to the team. Kind regards Danielle Croucher Practice Manager
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Review titled Superb care
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2023
The new system where requests for appointments are triaged worked brilliantly for me. Clear process efficient and every person from receptionist to GP listened and made me feel cared for listened to and assured. Brilliant!
Visited January 2023
Review titled Southwell Medical Centre
Replied on 09 February 2023
Thank you for taking the time to leave feedback about the Practice and your experiences. Your feedback will be discussed with the Practice team and also with the working group for the appointment system trials. Kind regards Danielle Croucher Practice Manager
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Review titled So helpful
Rated 5 stars out of 5
by Annabelle Johnson - Posted on 20 January 2023
Honestly the service at the GP is exceptional. The front of desk ladies are always happy to help and polite. Both doctors I have seen in the last week have got me in straight away, listened to my problems and referred me on straight away. Both have explained things in detail and have given me reassurance. So thank you the whole team do a great job x
Visited January 2023
Review titled Southwell Medical Centre
Replied on 09 February 2023
Thank you for submitting your feedback to us regarding your experience at the surgery. I am really pleased to hear you have been satisfied with your care. I will be sure to pass on your feedback to the team. Kind regards Danielle Croucher Practice Manager