Spring Hill Practice
57 Stamford Hill, London, Greater London, N16 5SRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impressive and quality service
by Jigme49 - Posted on 05 July 2023
AMAZING! Yesterday I had a set of blood tests. The nursing assistant took the blood so quickly and painlessly, I was impressed . Then today I got the results and an informative telephone consultation with a GP from the surgery. Very impressed by this level of service and the general kindly attitude of those involved.
Visited July 2023
Provided by Care opinion
Review titled Spring Hill Practice
Replied on 16 July 2023
Dear Patient, Thank you for such positive feedback. I will pass this on to our health care assistant and the rest of the team. We are glad your needs were met by our practice. Thanks again for taking the time to write this review. Best wishes, Dr Kirsten Brown, GP Partner
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Review titled Grato service
Rated 5 stars out of 5
by Anonymous - Posted on 30 July 2024
I went to an apppointment and I really liked the doctor, she was very sympathetic and helpful and helped me immensely with me getting my treatment and she sent me to a specialist, whom I urgently needed.
Visited April 2023
Review titled Spring Hill Practice
Replied on 30 July 2024
Dear Patient, Thank you for your kind words and positive feedback. We are delighted to hear that you had such a great experience with our doctor. Providing compassionate and effective care is our top priority, and we are pleased that the doctor was able to assist you promptly and refer you to the specialist you needed. We appreciate you taking the time to share your experience. Kind regards, Agnieszka Polej Deputy Manager
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Review titled Wonderful care
by Phylis67 - Posted on 08 March 2023
I regularly see my practice nurse for my leg ulcer and also see GP's for various ailments. I am forever grateful to my GP and Practice Nurse for their wonderful care.
Visited March 2023
Provided by Care opinion
Review titled Spring Hill Practice
Replied on 08 March 2023
Hello Phylis We are very happy to hear that you are satisfied with the care you have received from our GPs and Nurse's here at Spring hill Practice. Thank you for taking the time to feedback. Kind Regards
Provided by Care opinion
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Review titled Appointments
by Elena1981 - Posted on 03 April 2023
Once again contacted the practice, and I have been sent away with the advice to just take some ibuprofen and come back if things get worse. I have very heavy job and I don't have the luxury to take time off to pop over multiple times. Believe it or not. I don't pretend to have medications from NHS at a lower price. Having a prescription for a simple antibiotic to take in case of necessity would have been appreciated. Doctors and nurses are very mindful of their lifestyle and rights. It is all over the news. But I don't think they ever take into account the needs of a patience...all in the name of procedures. Very convenient.
Visited March 2023
Provided by Care opinion
Review titled Spring Hill Practice
Replied on 14 April 2023
Dear Elena, I am sorry you have not had a positive experience with Spring Hill Practice. It is not NHS or our practice policy to generally prescribe antibiotics to patients pre-emptively. This is because antibiotic resistance is a global public health challenge, which has been worsened by the overuse of antibiotics. This resistance to antibiotics causes severe infections and complications, longer hospital stays and increased mortality. Overprescribing of antibiotics is also associated with an increased risk of adverse effects, more frequent re-attendance and increased medicalisation of self-limiting conditions. Therefore, it is imperative that we make an assessment at the time of illness to determine if antibiotics are an appropriate treatment. If you would like to discuss this review in more detail please feel free to contact the practice and request to speak with Aga (Deputy Practice Manager) on 0208 806 6993 Mon-Fri between 09:00-17:00 Kind Regards Grant Shine Reception Manager
Provided by Care opinion
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Review titled Please keep up the good work
by Phylis67 - Posted on 08 March 2023
I see my nurse weekly for my leg ulcer. Without his care and attention I would be in difficulty. He has promptly referred me to specialist nurses on time. He is caring and always helpful and involves me in my care. I am very thankful for the care I receive from both GP's and my Nurse. Please keep up the good work
Visited March 2023
Provided by Care opinion
Review titled Spring Hill Practice
Replied on 08 March 2023
Hello Phylis We are very happy to hear that you are satisfied with the care you have received from our GPs and Nurse's here at Spring hill Practice. Thank you for taking the time to feedback. Kind Regards
Provided by Care opinion
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Review titled Professional customer service
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2022
I attended the Clinic and just want to say, Great staff with a warm welcome experience, I was fortunate to be seen very quick Thankyou
Visited November 2022
Review titled Spring Hill Practice
Replied on 30 November 2022
Thank you for posting your review-we really appreciate you taking the time to do so. I am glad that you had good experience at our practice and had a warm welcome. We work hard to see patients quickly and our staff do their best to help. I will pass on your review to the team. Best wishes, Dr Kirsten Brown
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Review titled Amazing receptionist
by Terry124 - Posted on 07 October 2022
Today I had attended the clinic, after a very hectic year and some medical worries, and issues and some medical issues not being resolved and delayed sadly, which has resulted in me being frustrated with the NHS - which I love and know is overwhelmed but still disheartening to me with my own care. I had attended Spring Hill today and was greeted by the most friendly, softly spoken, caring, attentive and also funny (comedic) receptionist! They were extremely efficient and helpful. What a lovely staff member to have Thank you !!!
Visited October 2022
Provided by Care opinion
Review titled Spring Hill Practice
Replied on 09 October 2022
Thank you so much for your positive feedback and for taking the time to write this review. It means a lot to the team to get feedback. We have a wonderful reception team who work very hard on the behalf of our patients-thank you for recognising this.
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Review titled Looked after me for many years
by alphahd89 - Posted on 28 October 2022
I wish to thank the reception staff for their devoted service to me and to other patients. Very special thanks to the Doctors who have looked after me for many years past and now. All the members of the Surgery are efficient and caring. I have no complaints to make.
Visited October 2022
Provided by Care opinion
Review titled Spring Hill Practice
Replied on 29 October 2022
Dear Patient, Thank you so much for this wonderful feedback. It means a lot to the whole team to know you feel you have had a good service from us. We work hard to try and give a kind and responsive service and meet the needs of our patients. Getting feedback such as this has a positive impact on the morale of the team so thank you again for taking the time to comment. Best wishes, Dr Kirsten Brown, GP partner.