Spring Hill Practice
Belfast Road, London, Greater London, N16 6UHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Suture removal with lead nurse
Rated 5 stars out of 5
by Nigel greene - Posted on 16 December 2024
The lead nurse extremely personable,very professional. I felt looked after after my unfortunate accident . Dr la is a knowledgeable love natured professional. Lead nurse se. is Amazing
Visited December 2024
Review titled Spring Hill Practice
Replied on 10 January 2025
Dear Nigel Greene, Thank you for your kind words! We are happy to hear that our lead nurse and doctor provided you with such a positive experience during what must have been a difficult time, and it’s wonderful to know that you felt looked after. Your recognition of our team truly means a lot. We’ll be sure to pass along your compliments to them. Best wishes, Agnieszka Polej Deputy Manager
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Review titled Great experience
Rated 5 stars out of 5
by Emma Catalfamo - Posted on 13 December 2024
I had a blood draw this morning. I usually get quite anxious and sometimes faint but the nurse was very attentive and patient. It was painless and easy and I feel relieved!
Visited December 2024
Review titled Spring Hill Practice
Replied on 13 December 2024
Dear Emma, Thank you for your kind words. We’re pleased to hear that you had a positive experience at our practice. It’s great to know you felt comfortable and relieved after your blood test. We truly appreciate your kind words, which we will share with our team! Best wishes, Agnieszka Polej Deputy Manager
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Review titled Brilliant nurse
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2024
Had a super easy blood test today, on time and with a great nurse. Very friendly and kept me distracted
Visited November 2024
Review titled Spring Hill Practice
Replied on 21 November 2024
Dear Patient, Thank you for sharing your experience with us! We're glad to hear that your blood test went smoothly and that our nurse was able to make you feel comfortable and at ease. Your kind words mean a lot to our team. Kind regards, Agnieszka Polej Deputy Manager
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Review titled A great nurse service
Rated 5 stars out of 5
by Nana Hilbourne - Posted on 24 October 2024
I saw one of the nurses today, super friendly, efficient and informative as always. I was seen on time and given clear instructions about what to expect next and when I will receive my results.
Visited October 2024
Review titled Spring Hill Practice
Replied on 28 October 2024
Dear Nana Hilbourne, Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We are happy to hear that your appointment with one of our nurses went smoothly and that you felt well-informed about the next steps and timing for your results. Knowing that you had a positive, supportive experience means a lot to us. Thank you again for your thoughtful words! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Blood test appointment
Rated 5 stars out of 5
by Alicja Dzik - Posted on 03 October 2024
It was my first blood test ever in my life. I was anxious and I have needles and blood phobias. Health Care Assistant put me at ease straight away and during the whole process she was making sure that I was alright. I almost didn't feel anything and no pain at all. She was very professional, gentle and understanding. She made my first experience with blood test very smooth and I no longer feel so much fear. She is one of the best Health Care Assistants.
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Alicja, Thank you so much for sharing your experience! We are very happy to hear that our Health Care Assistant was able to make your first blood test a smooth and comfortable process, especially given your anxieties. It is wonderful to know that her professionalism, gentleness, and understanding helped ease your fear. We will be sure to pass on your kind words to her—she will be thrilled to hear them! Best wishes, Agnieszka Polej Deputy Manager
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Review titled Friendly welcoming practice
Rated 5 stars out of 5
by Lydia - Posted on 28 October 2024
I had a nurse who took my bloods and she was so friendly and kind. I have a bit of a phobia of needles and she put me at complete ease. I have also since learned she did my partners vaccinations and he had a very similar experience. She has a great sense of humour too. The receptionists were also friendly and helpful.
Visited October 2024
Review titled Spring Hill Practice
Replied on 04 November 2024
Dear Lydia, Thank you so much for sharing this wonderful feedback! We are happy to hear that your experience was so positive. It is heart-warming to know that our nurse's friendly, light-hearted approach made a difference for both you and your partner. We are also pleased that our reception team added to the positive experience with their helpfulness. Thank you again for your kind words – they mean a lot to our team! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Wonderful nurses
Rated 5 stars out of 5
by Sioned - Posted on 05 November 2024
The practice nurse was so helpful, she explained exactly the process to be undertaken, she made me feel safe, was kind and reassuring. She answered all my questions and provided such helpful context for the procedure. I would highly recommend this practice.
Visited October 2024
Review titled Spring Hill Practice
Replied on 05 November 2024
Dear Sioned, Thank you for your kind feedback! We are pleased to hear that our practice nurse was able to provide you with clear information, reassurance, and a supportive experience. It’s great to know that you felt safe and well cared for and that all of your questions were thoroughly answered. Your recommendation means a lot to us, and we are grateful for the opportunity to support you. Warm regards, Agnieszka Polej Deputy Manager
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Review titled Great practice
Rated 5 stars out of 5
by Sharon Rowe - Posted on 02 October 2024
The doctor I saw today was very curteous made me feel at ease and answered all my questions his a credit to the surgery
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Sharon, Thank you so much for your kind feedback! We are glad to hear that the doctor made you feel at ease and answered all of your questions. Your kind words will certainly be passed on to him. It is always our goal to provide courteous and attentive care, and we are happy your experience reflected that. Best wishes, Agnieszka Polej Deputy Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2024
It was my first time visiting the new Spring Hill Practice and it was a lovely experience. I was seen very quickly and was getting my implant removed. The doctor helped me feel relaxed and walked me through everything she was doing. It was so quick and pain free, I was worrying over nothing. I would definitely recommend going here for your implant insertion or removal.
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Patient, Thank you so much for your lovely review! We are happy to hear that your first visit to our new premises was such a positive experience. We strive to ensure our patients feel comfortable and well-informed, so we are glad you felt at ease throughout the process. We truly appreciate your recommendation and look forward to welcoming you back in the future! Best wishes, Agnieszka Polej Deputy Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Haiying Sun - Posted on 02 October 2024
I would like to take a moment to provide my feedback on my blood test experience this morning. Initially, I was quite nervous about the process. However, I was fortunate to have a nurse who was extremely professional and kind. His supportive and calming demeanor really helped me relax, making the experience much more comfortable than I had anticipated. it's clear that he's a qualified nurse as his technique and care were exemplary. I truly appreciate the attention and compassion shown during the process. Thank you for the excellent service.
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Haiying, Thank you so much for taking the time to share your feedback. We are glad to hear that our nurse's professionalism and kindness made the experience more comfortable for you. It is wonderful to know that his calming demeanour and exemplary technique made such a positive difference. We always strive to provide compassionate and attentive care, and it is heart-warming to know that this was reflected in your visit. We truly appreciate your kind words, thank you! Kind regards, Agnieszka Polej Deputy Manager