Spring Hill Practice
Belfast Road, London, Greater London, N16 6UHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Loredana - Posted on 26 September 2024
I have been looked after by the senior nurse . He’s been extremely professional, kind and caring. He’s gone above and beyond his remit, always making sure that my wounds were well taken care of. The whole experience of visiting the practice, interacting with the receptionists, having a consultation with my doctor and the follow up from the senior nurse has left no doubt that I would recommend this practice to anyone looking to register with a doctor.
Visited September 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Loredana, Thank you so much for your generous review! We are happy to hear about your positive experience with our senior nurse and the rest of our team. It’s wonderful to know that you felt well cared for and that your needs were met with professionalism and kindness. Your recommendation means a lot to us, and we’re grateful for your trust in our practice. We will share your feedback with the team, as it motivates us to continue providing the best care possible. Thank you once again for your kind words! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Superb practise
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2024
Springhill practise has always had a fast reliable quality service from since it was based in Oldhill street n16. My appointment today with the senior practise Nurse was no different. I recommend this practise and look forward to visiting the new site on Belfast road week for my blood test.
Visited September 2024
Review titled Spring Hill Practice
Replied on 13 September 2024
Dear Patient, Thank you for your kind words and 5-star rating! We are happy to hear that you have had consistently positive experiences with our practice, dating back to our time on Oldhill Street. We are glad your appointment with our Senior Practice Nurse met your expectations, and we look forward to seeing you at our new site on Belfast Road. Your recommendation means a lot to us, and we are committed to continuing to provide fast, reliable, and quality care. Thank you again for your support! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Great service
Rated 5 stars out of 5
by Gee - Posted on 25 September 2024
Attended for my baby's immunisations. Staff at reception were really friendly at check-in. Once we saw the senior practice nurse, that was another great experience. The nurse was thorough, efficient, engaging and did such a great job. I felt well informed throughout the process and left with no questions as well as a positive experience.
Visited September 2024
Review titled Spring Hill Practice
Replied on 25 September 2024
Dear Gee, Thank you so much for your wonderful feedback! We are happy to hear that you had such a positive experience with our reception staff and senior practice nurse during your baby's immunisations. It is great to know that you felt well-informed and cared for throughout the process. We'll be sure to pass along your kind words to the team – it will mean a lot to them! Best wishes, Agnieszka Polej Deputy Manager
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Review titled Efficient care
Rated 4 stars out of 5
by Ngambu Mbenza - Posted on 30 September 2024
Having an appointment regarding my blood pressure issue,I came out less worried because the care,the reassurance and the clear explanation I got from the nurse put my mind at ease about what is coming next.
Visited September 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Ngambu Mbenza, Thank you for your thoughtful feedback! We are glad to hear that you felt reassured and clear about your care. It's important to us that our patients feel supported and well-informed, and we're happy that the nurse was able to put your mind at ease. Best wishes, Agnieszka Polej Deputy Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Khadija Downer - Posted on 26 September 2024
The Nurse was really nice She explained everything to me really well about the different question I would be asked and what it meant Thank you
Visited September 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Khadija, Thank you so much for your kind words! We are happy to hear that the nurse took the time to explain everything clearly and that you had a positive experience. Your feedback means a lot to us, and we will be sure to share your appreciation with her. Thank you again! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Great practice and supportive Doctors
Rated 5 stars out of 5
by Ellen - Posted on 30 September 2024
I had a great experience with this practice. I got an appointment super quickly and felt listened to and supported by the doctor who has really helped me with my concerns. The new practice is also really modern and clean and a nice place to go.
Visited September 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Ellen, Thank you so much for your kind review! We are happy to hear that you had a great experience with our practice and that you felt listened to and supported by the doctor. We are also happy to know that you like our new building. We look forward to continuing to support you in the future! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Super practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2024
Had a great postnatal appointment with a a Doctor at 6 months postpartum (I’d had my 6 week one). A thorough appointment that checked mental as well as physical health. I was able to see a physio the same day and also get a blood test book in for a few days later.
Visited August 2024
Review titled Spring Hill Practice
Replied on 02 August 2024
Dear Patient, Thank you for taking the time to share your positive experience with us! We are happy to hear that you had a thorough and satisfying postnatal appointment at our practice. Ensuring both mental and physical health during postpartum is incredibly important, and we're glad that our team was able to provide comprehensive care and support. It's good to know that you were able to see a physiotherapist the same day and schedule a blood test promptly. Your feedback is greatly appreciated and will be shared with the team. We are committed to providing excellent care and your words are a great encouragement to all of us. Thank you once again for your kind review. We look forward to continuing to support you in the future. Warm regards, Agnieszka Polej Deputy Manager
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Review titled More great service from Springhill
Rated 5 stars out of 5
by Steve Dunk - Posted on 06 August 2024
I was seen by a Senior Practice Nurse to remove impacted wax from my ears. He was friendly and professional explaining the procedure which he carried out very efficiently and well.
Visited August 2024
Review titled Spring Hill Practice
Replied on 07 August 2024
Dear Steve Dunk, Thank you for taking the time to share your positive experience with us. We are happy to hear that our Senior Practice Nurse provided you with friendly and professional care, and that the procedure was carried out efficiently. Your kind words are greatly appreciated and will be shared with our team. We strive to offer the best possible service to our patients, and your feedback helps us continue to improve. Kind regards, Agnieszka Polej Deputy Manager
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Review titled Fantastic support and reassurance
Rated 5 stars out of 5
by A thankful mother - Posted on 30 August 2024
I recently took my young child to have a check over as I was worried about her having a certain condition. The Dr and then subsequent nurses I saw at this appointment for incredibly supportive and reassuring and just brilliant as we went through the steps of the procedure which confirmed my initial suspicions of the condition whilst at the surgery. The dr who saw us was patient and knew what to say when. She was able to arrange us to be seen at hospital immediately and later followed up with phone calls to check in on us. I will be forever grateful for their kind and caring words I received at the time and post diagnosis. The surgery is a great setup and I don’t have issues in arranging appointments for seeing my children. I myself have been with this practice since childhood and cannot see myself changing surgeries. Thank you springhill!
Visited August 2024
Review titled Spring Hill Practice
Replied on 02 September 2024
Dear Patient, I am sorry to hear that your child has been unwell. I know this can been incredibly upsetting and stressful for parents. I am so glad our team were able to help and provide your child with the care they needed. Thank you for taking the time to give this feedback-it really has a positive impact on our team to know that our hard work is appreciated by patients. Thanks again for reviewing our service. Best wishes, Dr Kirsten Brown, GP Partner
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Review titled Super smooth blood test
Rated 5 stars out of 5
by Jason Brewer - Posted on 24 August 2024
I visited the practice for a routine blood test - it was my third bloods experience these with this particular practitioner. I’ve been having unexpected trouble with blood tests recently - trouble involving fainting. I was made to feel comfortable and safe with some soothing chat. 10/10 would blood test again! In reality I have blood tests quite regular because of the type of medication I’m on, so I have little choice. But I’m glad that element of restricted choice means I get to have blood tests at Spring Hill. Krikey, Incredible Mate!
Visited August 2024
Review titled Spring Hill Practice
Replied on 02 September 2024
Dear Jason, Thank you for taking the time to review our service. I am glad you had a good experience when attending the surgery for a blood test and this has given you confidence to attend for further blood tests in the future. We have an excellent team of experience nurses and health care assistants at the practice. I will pass on your feedback to the team. Best wishes, Dr Kirsten Brown, GP Partner