Spring View Medical Centre
Mytham Road, Little Lever, Bolton, Lancashire, BL3 1HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Need improve
Rated 3 stars out of 5
by Justyna - Posted on 25 June 2024
I was due cervical scan, however is difficult to get any kind of appoitment in this surgery. Luckily I received link to book appoitment and there was many dates and times available in diffrent time of day. Surgery really need to back to online appoitment booking as by phone or coming in I always hear that calendar is already closed for this month!
Visited June 2024
Review titled Spring View Medical Centre
Replied on 05 July 2024
Dear Justyna, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Our Practice Manager will contact you discuss further and help resolve this matter for you. Georgina Practice Manager Spring View Medical Centre
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Review titled Good practice.
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
Went for simple check up , bloods etc. An excellent service all on time staff very professional. Offered a Physio check last week. Don’t know about getting appointments but generally good.
Visited May 2024
Review titled Spring View Medical Centre
Replied on 03 May 2024
Dear Patient, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Georgina Kilmartin Practice Manager Spring View Medical Centre
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Review titled Incompetence personified
Rated 1 star out of 5
by Adam - Posted on 24 May 2024
Heavily pregnant partner has dropped 3 prescriptions off here. The 1st time, took over a week for them to sort out, the second the same and the third they lost. Turned up sat on the office desk. Can't get through to make an appointment, all online and can take up to 2 days before any one even contacts you. Dingey waiting room and unless it's paracetamol don't bother asking the pharmacy.
Visited May 2024
Review titled Spring View Medical Centre
Replied on 04 June 2024
Dear Adam, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Our Practice Manager will contact you discuss further and help resolve this matter for you. Georgina Practice Manager Spring View Medical Centre
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Review titled Not good enough
Rated 1 star out of 5
by Amanj - Posted on 22 May 2024
I had my baby’s appointment at 1:50 and was waiting for about 35 minutes then I’ve gone to the reception and asked them why not Ben called and checked the date of birth and said sorry take a seat we will call you, When I got called and went to a nurse I asked her why I called so late and the nurse said the receptionist didn’t know iam here
Visited May 2024
Review titled Spring View Medical Centre
Replied on 04 June 2024
Dear Amanj, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Our Practice Manager will contact you discuss further and help resolve this matter for you. Georgina Practice Manager Spring View Medical Centre
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Review titled Not puntual
Rated 1 star out of 5
by Anonymous - Posted on 14 May 2024
Even after getting a appointment I have to wait an hour to be seen.every time they say the same sentence that "the doctor is running a bit late" Having a todler with you you are expected to wait that long which is absurd .I wish my son could be seen on the appointment time they have given.
Visited May 2024
Review titled Spring View Medical Centre
Replied on 04 June 2024
Dear Patient, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Our Practice Manager will contact you discuss further and help resolve this matter for you. Georgina Practice Manager Spring View Medical Centre
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Review titled Really poor experience
Rated 1 star out of 5
by Mohmedali Mohammed - Posted on 14 May 2024
Made an appointment for my child to be seen by Gp after school but advised no appointments available even though I was the second caller in the morning. Picked my child early from school Appointment was for 3.10 pm Waited an our to be seen by GP Pathetic
Visited May 2024
Review titled Spring View Medical Centre
Replied on 04 June 2024
Dear Mohmedali, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Our Practice Manager will contact you discuss further and help resolve this matter for you. Georgina Practice Manager Spring View Medical Centre
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Review titled Great docter
Rated 4 stars out of 5
by Mrs patel - Posted on 22 May 2024
For my appointment I have to wait very long docter was very good and helpful but wait is very long for appointment I have to wait until 3 days with lots of pain
Visited May 2024
Review titled Spring View Medical Centre
Replied on 04 June 2024
Dear Mrs Patel, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Georgina Practice Manager Spring View Medical Centre
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Review titled Booked with wrong clinic
Rated 3 stars out of 5
by Anonymous - Posted on 15 May 2024
I rang the doctors regarding a miscarriage the reception said she booked me with an emergency appointment. I asked the receptionist who it was with she said it was with an advanced practitioner. Even though the lady was really nice she had to google what to do. I could have done this at home.
Visited May 2024
Review titled Spring View Medical Centre
Replied on 04 June 2024
Dear Patient, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Our Practice Manager will contact you discuss further and help resolve this matter for you. Georgina Practice Manager Spring View Medical Centre
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Review titled Good Practice
Rated 4 stars out of 5
by Michaela - Posted on 30 April 2024
i visit every week for a chest check and most of the time i get a appointment ………………………………………………………………….
Visited April 2024
Review titled Spring View Medical Centre
Replied on 03 May 2024
Dear Michaela, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Georgina Kilmartin Practice Manager Spring View Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by W head - Posted on 29 March 2024
The receptionist and the Gp are very caring and considerate.Ex: I rang back to cancel my appointment as i was immobilised due to pain, the receptionist has made a telephone call appointment for me instead, and the gp was very helpful with my presenting condition
Visited March 2024
Review titled Spring View Medical Centre
Replied on 02 April 2024
Dear W Head, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Georgina Kilmartin Practice Manager Spring View Medical Centre