St Ann's Road Surgery
256 St. Ann's Road, Tottenham, London, Greater London, N15 5AZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Are they closed for business?
Rated 1 star out of 5
by Keith Waterhouse - Posted on 09 March 2023
For the second week in a row, repeat prescriptions are not honoured and no explanation is forthcoming from the surgery to either the pharmacy or the long-suffering patient. Those of us running out of our much-needed medicine are longer receiving a duty of care from this surgery. I telephoned the surgery twice yesterday and was number fifteen in line, when I reached number one the system cut me off. This is not acceptable. The contractor managing this surgery has let everyone down by not ensuring that information has been communicated to patients and pharmacies, by failing to ensure that telephones are answered within industry standards and by failing to make sure that duty of care is a priority and provided. Service levels at this surgery have finally reached rock bottom. And it can only get worse as repeat prescriptions pile up and staff have to play a game of catch-up as new repeat prescriptions are requested.
Visited March 2023
St Ann's Road Surgery has not yet replied.
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Review titled Very bad Gp
Rated 1 star out of 5
by Anonymous - Posted on 24 March 2023
The receptionist very rude and an friendly they are useless. Always don't have appointment, the only thing the saying go A&E or call 111 That's ridiculous two weeks now tried to get an appointment for my disabled sister and they just hang the phone or they don't have an appointment. I am struggling with them like nightmare for me if I need to call And today I was looking for different Gp to register her.
Visited March 2023
St Ann's Road Surgery has not yet replied.