St Gabriel's Medical Centre
4 Bishops Road, Prestwich, Manchester, Lancashire, M25 0HTContact details and opening times
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Reviews
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Review titled Worst GP to go to for an urgent appointment
Rated 1 star out of 5
by Anonymous - Posted on 17 May 2023
Called them for a gp appointment got told to go on bot chat these went on for 3 days and today I ended up in urgent treatment centre. Ministry of Health really needs to do an audit on this gp practice less of a gp and more like a pillar to post call centre. I told the receptionist that I need to be seen as the area is in a sensitive place on Monday and they told me to ring back if there was any availability for Wednesday. So I waited and the area got worse and then I called on Wednesday they asked me to put a request on askmygp third time which didn’t help. I highly do not recommend this gp to anyone who requires medical attention.
Visited May 2023
Review titled St Gabriel's Medical Centre
Replied on 22 November 2023
Dear Patient, Thank you for taking the time to leave feedback. My name is Lauren and I am the Practice Manager at St Gabriel's Medical Centre. Firstly, I would like to apologise that your review has not yet been responded to. I am truly sorry to hear that your experience in May was not satisfactory. Our administrative staff are trained to signpost requests based on the information given to them to get our patients seen by the right person, at the right time. We endeavour to deal with all requests for consultations made to us within two working days. I would welcome the opportunity to discuss this episode of care with you in more depth and to be able to provide you with a further explanation or apology. If you would like to contact me to discuss this further, I can be reached at 01617731791 or by emailing gmicb-bu.sgmc@nhs.net. Lauren Clarence Practice Manager