St. George's Surgery
St. Pauls Medical Centre, 121 Swindon Road, Cheltenham, Gloucestershire, GL50 4DPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Hazel Whelan - Posted on 20 April 2023
Wonderful friendly staff and Doctors who genuinely care. Brilliant follow up service! Lovely nurses too! would highly recommend this practice. Thanks to all staff for looking after me so well, can't thank you all enough.
Visited March 2023
Review titled St. George's Surgery
Replied on 24 April 2023
Dear Hazel, Thank you for taking the time to post this wonderful review, I will ensure to feed your positive comments back to the staff it is very much appreciated. Kind regards Marion Costello Practice Manager St Georges Surgery.
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Review titled Great practice
Rated 5 stars out of 5
by Jill Chick - Posted on 24 March 2023
I have been with the practice for many years now and have always found it very accessible. I have not had to wait weeks for treatment whether by phone or in person. The follow up on new medication or tests has always been thorough. The staff have always been helpful. I’m happy.
Visited March 2023
Review titled St. George's Surgery
Replied on 27 March 2023
Dear Jill, Thank you for you positive review and for taking the time to post this, it is very much appreciated. I will ensure that I pass your lovely comments back to all the staff. Kind regards Marion Costello Practice Manager St Georges Surgery.
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Review titled No appointments
Rated 2 stars out of 5
by Anonymous - Posted on 01 February 2023
I have just got off the phone and am so disappointed , I asked for a simple appointment to see my Doctor about some severe allergic reactions I have been having , and was told its a routine matter which negates me from seeing a GP ! I complained and then was offered a telephone appointment for the 28th of February ??? .
Visited February 2023
Review titled St. George's Surgery
Replied on 02 February 2023
Dear Anonymous, We have been experiencing an unprecedented number of patient contacts at the surgery, the demand being so great we have had to reduce the number of "routine" appointments to enable us to cope with the urgent demands on a daily basis and enable to us to work safely. We are working very hard to try and get additional locum cover to help us during this difficult time. We are monitoring this on a daily basis and yes this is completely out of the norm for St Georges where we have always been able to offer routine appointments a few weeks in advance. There are a number of genuine reasons why this is happening, Strep A out break, Hospital waiting times, double the increase in home visits due to strikes etc. We hope that St Georges patients will support us whilst we get through this difficult time, we are asking that if your reason to see a clinician is "routine" in nature that you contact your pharmacy in the first instance. We will always see you if your condition is such that it is urgent and hopefully we will be able to resume to a more normal appointment system soon. Thank you for your understanding and patience kind regards Marion Costello Practice Manager St Georges Surgery
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Review titled Vaccinations
Rated 5 stars out of 5
by Gerald Seal - Posted on 26 October 2022
I have been most impressed by the way the vaccination programmes have been organised and delivered by the Surgery over the past few years and most recently the flu and Covid booster programmes
Visited October 2022
Review titled St. George's Surgery
Replied on 08 December 2022
Thank you Mr Seal for posting this review, I will feed back your positive comments to the St Georges Team. The months of preparation are especially worth it when we hear kind comments like this. Kind regards Marion Costello Practice Manager St Georges Surgery.