St Georges Medical Centre
55 St. Georges Avenue, Sheerness, Kent, ME12 1QUContact details and opening times
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Reviews
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Review titled No F2F appointments / Receptionist ‘assessment’
Rated 1 star out of 5
by Anonymous - Posted on 18 September 2023
After 112 redials to get into the queue - a receptionist decided whether I should be seen face to face or ‘triaged’ over the phone by a Dr. It is not acceptable that a receptionist makes this decision nor that I have to share with the receptionist the issue I am not aware experiencing. Unless something has changed I do not believe that receptionists are medically trained to make this assessment. It is also not acceptable that face to face consultations are still not available. With the exception of maybe a few who could be classed as time wasters people do not take the decision to see a medical practitioner lightly. A totally unacceptable way of managing a GP surgery.
Visited September 2023
Review titled St Georges Medical Centre
Replied on 19 September 2023
Dear Patient Thank you for your feedback. If you would like to discuss this with the practice manager please either email into the practice and she will arrange a date and time to speak with you thank you