St James Medical Practice Limited
The Firs Medical Centre, 26 Stephenson Road, London, E17 7JTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unprofessional behaviour
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2022
Receptionist is very unprofessional didn’t know all details for registration. During registration keep asking me new things and every time I provided the documents and she try to get in argument instead of descalting the situation. Please provide her a proper training or if she is not dealing with registration then refer to the person who is dealing with situation. She was rude and completely unprofessional.
Visited December 2022
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your comments, I am sorry you had this experience. We have organised additional training for all our Receptionists, I believe you happen to get one of the new staff who was still learning. Should you require a meeting with myself please contact the surgery and ask for the Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 December 2022
The nurse was skilful and assuring. I did not wait long at the practice and they are generally quite helpful.
Visited December 2022
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your comments I will pass them onto the Nurse concerned. I am glad you didn't have to wait too long for the appointment