St James Medical Practice2
Malthouse Drive, Dudley, West Midlands, DY1 2BYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Reception Team
Rated 4 stars out of 5
by Anonymous - Posted on 10 July 2024
My experience with reception today via the online appointment portal and telephone was wonderful. Very personable and efficient staff, navigated their way through my complicated request and resolved it for me. I am extremely grateful to the 2 members of the team I spoke to.
Visited July 2024
St James Medical Practice2 has not yet replied.
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Review titled Money making machine
Rated 1 star out of 5
by Anonymous - Posted on 08 April 2024
Surgery isn't where the map says it is went for a blood test and the nurse wasn't sure what bloods to take.
Visited April 2024
St James Medical Practice2 has not yet replied.
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Review titled Long waiting list
Rated 1 star out of 5
by Anonymous - Posted on 10 April 2024
3 weeks for a call back from a doctor for a 3 min call surgery seems busier but no new doctors available
Visited April 2024
St James Medical Practice2 has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2023
I've moved to St James Medical when I was 18. By far I've never had bad experience, the staff are always friendly and very helpful. Never felt uncomfortable to explain what my issue is to book appointments, they are very caring and reasonable. Will always try to meet all needs possible. Highly recommended will always advice friends and family to go to St James Medical.
Visited September 2023
St James Medical Practice2 has not yet replied.
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Review titled Rubbish reception
Rated 2 stars out of 5
by Anonymous - Posted on 03 April 2024
Had a missed call from surgery called them straight back was told someone would call me straight back hour later no return call so I called the surgery I was number 3 in que after half an hour of nobody answering I gave up and hung up . Appalling customer service.
Visited April 2023
St James Medical Practice2 has not yet replied.
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Review titled Efficient and Friendly Service
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2023
I have rarely needed to visit the Drs. On moving to the area in 2020, I was recommended to join this surgery. I have recently needed to visit the surgery twice and have received a friendly and efficient service from the reception staff and both GPs that I visited. As with most GP surgeries it takes a while to get through on the phone due to the high number of patients they need to see, but they have a queue system which advises where you are in the queue, which helps and they also undertake online bookings. Very pleased with the service I have received and I would highly recommend this surgery.
Visited April 2023
St James Medical Practice2 has not yet replied.
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Review titled Fantastic doctors
Rated 5 stars out of 5
by Emma sheppard - Posted on 27 December 2022
I joined this practice in September after moving too the area and having a bad experience with another surgery, I have quite a lot of complex issues the drs are fantastic and the receptionists have always been helpful , my medications are done on time and if there's an issue there brilliant at rectifying it ,cant reccomend them enough
Visited December 2022
St James Medical Practice2 has not yet replied.