St Johns Medical Centre
Altrincham Health & Wellbeing Ctr, 31-33 Market Street, Altrincham, WA14 1PFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great medical professionals unworkable appointment system
Rated 1 star out of 5
by Mrs JH Wise - Posted on 24 May 2024
Whilst I have only positive experiences of the medical staff,the appointment system is unworkable. Today the online appointment booking system opened at 8am and was closed by 8.05am. The system allowed me to type a message but closed before I could press enter. I then called to receive a message that there were over 30 people in the queue and no appointments available. The website indicates a link to a patient feedback form ...and then provides no form. In summary great medical professionals so badly let down by an atrocious system.
Visited May 2024
St Johns Medical Centre has not yet replied.
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Review titled Surprise diagnosis
Rated 5 stars out of 5
by FVH - Posted on 20 April 2024
Attended with a cough ... Dr H sent me straight to A&E, via taxi, where I was admitted as inpatient for 8 days. Not what I expected! Car safely stored at GPs garage for me !!
Visited December 2023
St Johns Medical Centre has not yet replied.
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Review titled Inaccessible
Rated 1 star out of 5
by Anonymous - Posted on 02 June 2023
It is incredibly difficult to book an appointment : the system has no flexibility or options besides phoning on the day : You have a greater chance of winning the lottery .Sadly I have no other option than to leave
Visited May 2023
St Johns Medical Centre has not yet replied.
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Review titled Very efficient service
Rated 5 stars out of 5
by V Naylor - Posted on 02 June 2023
Having had to deal with other GP practices on behalf of my parents, I have to say how absolutely brilliant St John's are in comparison. I've recently had an issue and the team (GP, nurses & pharmacist) all dealt with my swiftly and efficiently - a fabulous service.
Visited May 2023
St Johns Medical Centre has not yet replied.
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Review titled Medically very good. but administratively a shambles
Rated 1 star out of 5
by Ingrid - Posted on 23 January 2023
The facility of Ask My GP available for only 20mins each day @ 08:00am is ludicrous. The Receptionists have proved to be very unhelpful and definitely do not represent the excellent quality of the medical staff. The inability to ask for an appointment on a specific date means that its most difficult for the patient to arrange transport to see the Doctor. And the information provided as to whether one has to contact another hospital or phone numbers are out of date and lead to confusion. As an administrator having an appointment system that patients can be offered a date in advance (eg. a week in advance on a certain date would be helpful to the GP & also to the Administrator each morning to know what is available). The Covid & Flu clinics were well organised and ran well but daily medical appointments are a shambles. This lack of administration cannot be supportive to the Medical Staff.
Visited January 2023
St Johns Medical Centre has not yet replied.
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Review titled Horrendous practice
Rated 1 star out of 5
by Anonymous - Posted on 19 December 2022
Horrible practice. Impossible to get an appointment, AskmyGP only on for a couple of minutes each day. Receptionists aim is to deter people from seeing any doctors and their manner is horrible. We are having to go private at considerable cost.
Visited December 2022
St Johns Medical Centre has not yet replied.
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Review titled Excellent team at St Johns.
Rated 5 stars out of 5
by Christine Callanan - Posted on 07 October 2022
Our whole family are patients at St Johns and we could not be more impressed. My husband and I have both had health issues recently and have been treated promptly and professionally. We have both been referred to hospital specialists. My parents have both needed a lot of time and support during the last year and we could not have asked for better care from the whole team at St Johns. They are always so kind and supportive and we feel truly blessed to have them caring for them. Many thanks to the excellent team at St Johns!
Visited September 2022
St Johns Medical Centre has not yet replied.