St Johns Way Medical Centre
96 St. John's Way, London, Greater London, N19 3RNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unable to request a repeat prescription
Rated 2 stars out of 5
by Anonymous - Posted on 04 August 2024
Logged on to surgery website on a Sunday to request a repeat prescription (I know they don't allow this over the phone) - was hoping it would be looked at on Monday so I can collect prescription locally asap. Shocked to see that the website is not able to take these requests. Literally stunned by this - utterly useless. I guess my urgent heart pills that I've just run out of will have to wait. Terrible patient service.
Visited August 2024
St Johns Way Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
I returned from UK abroad with a bad skin infection on my arm. The receptionist on duty took this on board and managed to book me in to see a doctor within a short time. The doctor was excellent and prescribed anti-biotic which I needed straight away at local pharmacy. Very good attention and service.
Visited June 2024
St Johns Way Medical Centre has not yet replied.
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Review titled Impossible
Rated 1 star out of 5
by Anonymous - Posted on 05 March 2024
You cannot make an appointment at this practice anymore. A receptionist just sends you a text link yo their website to write eat is wrong with you. 6 days later no one has called me back. I had a receipt from the site so I know my request went in. I have been with this practice for over 20 years. They also refused in the past to give me any menopausal support at all. Disgusting .lack of care.
Visited March 2024
St Johns Way Medical Centre has not yet replied.
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Review titled Fantastic Practice over the 30 years I have been a patient
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
Until recently I have rarely attended the Practice, but have always found all St Johns way Medical Centre staff helpful for both me and my family. Over the years my contacts with receptionists, nurses and GPs have been excellent. Following a hospital admission in 2024 I have needed to consult the GP frequently. My named GP has been amazing, and as I had been so unwell she even visited me at home. My requests for prescriptions and fit notes have been dealt with in a timely fashion. This is how Primary Care should be, offering continuity and support when one most needs it.
Visited February 2024
St Johns Way Medical Centre has not yet replied.
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Review titled Appointments?
Rated 3 stars out of 5
by Anonymous - Posted on 01 September 2023
I had a doctor‘s appointment booked for today for 9:25 am. I got to the surgery for just after 9 am in plenty of time for my appointment. I was not seen until 9:50 am and I had another appointment to go to which I had to cancel because of being kept waiting to see the GP this morning. There was a patient in before me, but was out in plenty of time for me to go earlier to my appointment, even though I would still have not been seen until after my original appointment time. When making or having appointments, they should be kept at that time.
Visited August 2023
St Johns Way Medical Centre has not yet replied.
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Review titled Great appointment and practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2023
I called to get my first smear test and I was given appointment times available less than a week from when I called. They had lots of slots available which was excellent and I booked on in for 6 days later from my first call. I arrived at my appointment early and I was seen 10mins early. I was a bit nervous for my first appointment but the nurse was great and it did not hurt at all. The whole appointment was finished even before my allotted appointment. I had a really good experience and was generally super happy with the service. Thank you!
Visited January 2023
St Johns Way Medical Centre has not yet replied.