St. Laurence's Medical Centre
32 Leeside Avenue, Liverpool, L32 9QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolutely Awful
Rated 1 star out of 5
by Anonymous - Posted on 02 August 2024
Refused to do anything for me for over a year, blatantly ignored requests and outright refused to do what I needed them to.
Visited March 2024
Review titled St. Laurence's Medical Centre
Replied on 09 September 2024
Dear Patient, Thank you for your feedback it is important to the practice and the service we provide. I am sorry that you have had this experience and isnt the service that we aim to provide you. If you would like to discuss this further and your medical record please feel free to contact me on 0151 244 4530. Thank you, Heather Johnson Practice Manager
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Review titled Unreachable
Rated 2 stars out of 5
by Anonymous - Posted on 10 November 2023
I have been trying to get hold of them for a review and a sick note as my workplace does not accept back dated sick notes they had an appointment in almost a month as the receptionist said and she was not very remorseful or empathetic. Also I felt so stuck with something the Gp could have just done in 10 minutes taking almost a month to do . It was very dissapointing as I now have to explain the situation to my manager being in a very tight corner and my manager saying she does not accept back dated sick notes. Leaves me very frustrated
Visited November 2023
Review titled St. Laurence's Medical Centre
Replied on 13 November 2023
Dear Patient, Thank you for your feedback it is important to the practice and the service we provide. I am sorry that you have had difficulty obtaining an appointment. You are able to book a routine appointment in advance as well as on the day. You should not be waiting a month for a GP appointment therefore we do book up to two weeks in advance. I am sorry that you have experienced difficulty with your sick note. Please contact me to discuss this so that this can be resolved and any issues around this. Thank you, Heather Johnson Practice Manager