St Martins Medical Centre
21 Eastcote Road, Ruislip, Middlesex, HA4 8BEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about St Martins Medical Centre.
Reviews
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Review titled Immaculate care at falls clinic
Rated 5 stars out of 5
by Jeffrey Atherton - Posted on 12 November 2024
Plenty of parking and clear directions to venue. Attention was prompt despite Bath traffic. Nurse to medic students to qualified medic to physio, they all worked in concert and explained fully each step. I felt reassured and continuing physio and self management prescribed. I was treated with respect and good humour by all - a pleasurable experience, perhaps coffee and cakes next time?
Visited November 2024
St Martins Medical Centre has not yet replied.
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Review titled Pathetic service
Rated 2 stars out of 5
by Anonymous - Posted on 10 June 2024
Whilst the doctors are in the most part great, the receptionist leave a lot to be desired. A one hour wait for an appointment, even though the computer check in said no delay. The receptionists just sat behind the glass screen and had a chat about life. A little bit of respect for the patients/customers and letting them know that there was a long wait would be nice
Visited June 2024
St Martins Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Maria Lourenco - Posted on 17 February 2024
Need an urgent appointment as my asthma (chest infection) it worsen over night got an appointment on the same day, Fantastic!! I can only say that the service was amazing I was very well looked after by my hard working Family GP and the rest ot the team working on that day, my worries were simply taken away and I felt reassured 😃, I cannot thank them enough, please keep up with your good work 🙏
Visited February 2024
St Martins Medical Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Mira Mikhail Sawires - Posted on 27 September 2023
I had a flu jab on Saturday and it was all run so smoothly. I then needed help from the GP on Wednesday so i called in the afternoon and received a call back from the doctor shortly after. Excellent service. Lovely staff.
Visited September 2023
Review titled St Martins Medical Centre
Replied on 17 October 2023
Dear Patient We would like to thank you for the positive review, it will be shared with the entire team. We will endeavor to keep up with the good patient care. Management
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
Visited GP this morning and the whole team from Receptionists to GP were beyond fantastic. I also had an appointment with the Physio at this practice yesterday evening, who provided a great service. Thank you all !
Visited June 2023
Review titled St Martins Medical Centre
Replied on 17 October 2023
Dear Patient We would like to thank you for the positive review, it will be shared with the entire team. We will endeavor to keep up with the good patient care. Management
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Review titled Very efficient test
Rated 4 stars out of 5
by David Kiltie - Posted on 24 April 2023
Blood test, as part of concerns about cholesterol levels, carried out efficiently and courteously. Easy to sign in at the surgery.
Visited April 2023
Review titled St Martins Medical Centre
Replied on 25 May 2023
Dear Patient Thankyou for the positive review. We are grateful you appreciate the hard work and efforts the team puts in for an excellent overall journey and care of a patient. We will share the review with the entire team. Review Team(admin)
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Review titled Very understanding
Rated 5 stars out of 5
by Kerry Mcgarr - Posted on 27 April 2023
I have had to use the surgery quite a bit in the last few months and I have been really impressed with all the Doctors, nurses and reception staff I have seen, they don’t have an easy job but in my time of need they have helped me massively and have been very understanding, helpful and reassuring
Visited April 2023
Review titled St Martins Medical Centre
Replied on 25 May 2023
Thankyou for the positive review. We are grateful you appreciate the hard work and efforts the team puts in for an excellent overall journey and care of a patient. We will share the review with the entire team. Review Team(admin)
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 22 April 2023
The reception staff are always so lovely and helpful!! It’s very hard to go through the phone line queue to get an appointment and after 1 hour and 20 minutes all available appointment are gone… But one person in the practice is worth mentioning the Nurse is absolutely brilliant! Not only she knows why she doing, (would prefer to see her than a doctor there!!!!) and do her job perfectly, she does it in a way that you feel confident in the treatment you’re receiving. I have my share of appointments, surgeries and blood test and have never seen someone like her!!! About the doctors, I need to wish good luck!!! If you get one that’s having a good day, you might be alright… already had test results misread, ibuprofen prescribed for a child with chickenpox, moisturise cream prescribed for unexpected bruise….
Visited April 2023
Review titled St Martins Medical Centre
Replied on 17 October 2023
Dear Patient We would like to thank you for the positive review, it will be shared with the entire team. We will endeavor to keep up with the good patient care. Management
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Review titled Great treatment
Rated 5 stars out of 5
by Ray Ruane - Posted on 21 April 2023
Very friendly and professional treatment, appointments and prescriptions all in place and appointment times arranged to suit lifestyle.
Visited April 2023
Review titled St Martins Medical Centre
Replied on 25 May 2023
Thankyou for the positive review. We are grateful you appreciate the hard work and efforts the team puts in for an excellent overall journey and care of a patient. We will share the review with the entire team. Review Team(admin)
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Review titled Outstanding practice
Rated 5 stars out of 5
by Mrs A E Smith - Posted on 03 April 2023
I spoke to the receptionist following a short wait on the phone. I required an appointment following a recent procedure at Harefield Hospital. I was given an appointment to suit me and met the needs of my discharge letter without any hesitation. I have always been 100% satisfied with the care given to me by St Martins Medical Centre and the way I am treated so well with care and sympathy. I am very lucky to be a patient of this practice.
Visited April 2023
Review titled St Martins Medical Centre
Replied on 06 April 2023
Dear Mrs A E Smith We would like to thank you for the positive review, it will be shared with the entire team. We will endeavor to keep up with the good patient care. Review Team(admin)