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St Melor House Surgery

Edwards Road, Amesbury, Salisbury, Wiltshire, SP4 7LT

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Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Quality of Life changing Experience

    Rated 5 stars out of 5

    by A Broster - Posted on 30 March 2023

    Just wanted to let both Doctors, that have treated me over the past two weeks, know that I really value their professionalism and commitment. My quality of my life has so improved and I am truly grateful for their perseverance. Thanks also go to reception staff for handling my calls promptly and sensitively you are all a credit to your profession.

    Visited March 2023

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  2. Review titled Been with them less than a week

    Rated 1 star out of 5

    by Anonymous - Posted on 22 February 2023

    Phoned to ask if I could get advise on pain relief and a few other problems, told to call back after 1.30, which I did, receptionist asked what I wanted to speak to the Doctor about, I explained I was new and what was happening and needed advise, she told me she would call me back. Doctor did indeed call me back, and I explained what advise I needed and what had be happening, to which I was told I was not urgent (which I never said I was, just done what I was told to do!) she was rather rude and arrogant, telling me of like a small child, and said she would see me, but (again told me I was not urgent) and I would have a long wait, as she was seeing others. So if you cough up blood while having COPD and want some advise, dont ring them. I have been with them for about 5 days (including a weekend!) and I am leaving. I would rather die than to be spoken to so arrogant. May I suggest you speak to you receptionist before having a go at your patents and upsetting them so badly, they have an asthma attack.

    Visited February 2023

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  3. Review titled Great Practice

    Rated 5 stars out of 5

    by Louise Robinson - Posted on 22 September 2022

    I called the surgery to book a telephone consultation with regards to an on-going problem. Was booked in for just over 2 weeks later, which as it wasn't an emergency, I feel is acceptable. On the day of the appointment, had a conversation with the doctor, which was not rushed and who listened to me. It was agreed that I tried a different type of medication. Doctor sent through the request to my pharmacist on the same day and medication picked up the same day too! That's what I call fantastic service!

    Visited September 2022

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