St Neots Surgery
1 North Prospect Road, Plymouth, Devon, PL2 3HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled no service unless its computer
Rated 1 star out of 5
by Anonymous - Posted on 27 June 2023
got to phone at 8:30 good luck because every excuse to avoid a face to face . Expect the run around and you have to jump through hoop's to get seen . Just go to the hospital direct at least you'll get seen. Might as well have no Dr. Used to be good now a complete waste of time.
Visited June 2023
St Neots Surgery has not yet replied.
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Review titled Don't bother.
Rated 1 star out of 5
by Anonymous - Posted on 30 March 2023
You won't be able to see anyone when you can get through, they do not respond to your emails. I've had them lose track of my medication and shove serious health issues off to third parties. You might as well not have a doctor.
Visited March 2023
St Neots Surgery has not yet replied.
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Review titled Shambles
Rated 1 star out of 5
by Anonymous - Posted on 18 February 2023
I really need to see a doctor face to face. In last 6 months only push doctor or a and e available to me. Getting an appointment is impossible. But surgery is all way empty of patients. Ask doctor for phone consultation and they cancel. I’m finding another surgery. Which they will be glad of as they’ve taken on too many patients
Visited February 2023
St Neots Surgery has not yet replied.
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Review titled Might as well not have a doctor
Rated 1 star out of 5
by Anonymous - Posted on 09 November 2022
Appointments can only be made on the day, not in advance. This means that you have to phone up as soon as they open and hope that you get through before all of the day's appointments go. If you don't they will ask you to use Push Doctor (in my experience this has been a waste of time - often referred back to my own doctor at the surgery). Otherwise, you have to try to get through on the phone the next day. It is a lottery. Some things require a face-to-face appointment. A video call just won't cut it. Forcing everyone in the area to battle it out for appointments on the day is crazy. There must be a better way to deal with the high demand in spite of whatever staffing/funding issues the surgery may be facing.
Visited November 2022
St Neots Surgery has not yet replied.
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Review titled Brilliant care
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2022
This surgery has been fantastic in caring for me since I had a serious illness diagnosis last year. From the receptionists to the nursing staff and the GPs, nothing is too much trouble and i can honestly say they go above and beyond. Very caring surgery - thankyou for making things that little bit easier
Visited September 2022
St Neots Surgery has not yet replied.
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Review titled Still waiting a week later
Rated 1 star out of 5
by Anonymous - Posted on 20 September 2022
Brilliant to arrange bloods but where are our G.P's, I've been trying for over a week to get to speak to a G.P. Either can't get in the queue or by the time I get through, there's no appointments left just to be triaged. Come on you can't keep blaming covid, the rest of the country is trying to return to normal
Visited August 2022
St Neots Surgery has not yet replied.
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Review titled appalling service
Rated 1 star out of 5
by Barry INGLESON - Posted on 27 July 2022
after having an xray for my hip some 3 weeks ago no-one has made contact with me on attending the surgery for another matter I was told it was abnormal but expected and wouldnt get to see a doctor. I explained I neede to see one and was told no iw ould not get a face to face and that I needed to have a phone consultation and phone at 0830hrs in the morning. Noone answers the phone you cannot get through which I explained. I was at the surgery so book me an appointment and again I was told no shocking
Visited July 2022
St Neots Surgery has not yet replied.