Staines Medical Centre
Knowle Green, Staines, Middlesex, TW18 1XDContact details and opening times
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Review titled Frustrating
Rated 2 stars out of 5
by Paul Gardner - Posted on 24 January 2025
8am appointment today. Waiting outside in the rain and wind. Finally someone opens up at 8:02. No immediate apology just statement claiming only a minute late... No it's 2 and into the 3rd minute. No remorse whatsoever. After advising of my displeasure and telling the lady it's just not right finally "I'm sorry" but not sure about the conviction in that statement. If people have appointments at 8am, surely open doors a few minutes before to allow registration, otherwise the whole day is starting by running late. This is not the first time this has happened to me in the morning and have also tried to drop off sample late in the day, rushed from work to get there by 6pm, made it with minutes to spare only to find places already locked up early. The reception could see me at the door but would not reopen for me. Admin and reception staff are just not very nice and when you retort also not being very nice they really don't like it. Sorry but you reap what you sow.
Visited January 2025
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