Standish Medical Practice
49 High Street, Standish, Wigan, Lancashire, WN6 0HDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Standish Medical Practice.
Reviews
-
Review titled The system is not working
Rated 1 star out of 5
by Anonymous - Posted on 11 November 2022
Yesterday I woke up feeling that I was started with cystitis, something I suffer with regularly. I somehow managed to get an appointment yesterday and was eventually given antibiotics. I have tried to book a follow up appointment as requested but have been unable to do so. I have tried to use the Ask my gp app and have been told that this no longer works - however it appears the same as the website I was directed to. However, I can only book an appointment, once approved by the doctor, and I can only access the website between 7.30 and 10.30 I am working full time and cannot always get on a computer at the times and I have also been told that the Ask my Gp website often closes before this time due to demand. I do not need an appointment for that day I need one for next week so how do I book? When I went for my appointment yesterday there was no one in the surgery, two receptionist working behind the desk and they turned 2 elderly people away telling them to go in the ask my gp website. Oh but you can’t go on until the morning and even then it may be closed. Nether me or these people need to go to A&E however how do you get to see a doctor when you need to. I have been told that this is the system across Wigan but I feel that this system is not acceptable. In the meantime I feel rubbish, need a follow up and investigations and simply just left along with many other of your patients forced to suffer, go undiagnosed, go to a&e or simply give up. Surely this system is not working and need addressing. What ever happened to our service. It did not used to be like this and this is not progress.
Visited November 2022
Review titled Standish Medical Practice
Replied on 14 November 2022
Dear Patient We are sorry to read your feedback. Please could you contact the practice to discuss this further and ask to speak with myself or Joanne the Deputy Practice Manager. Regards Jayne Practice Manager
-
Review titled askmyGP not fit for purpose
Rated 1 star out of 5
by Anonymous - Posted on 10 November 2022
The askmyGP Is regularly closed by 8.30am. It is not possible to speak to a person and when the answering machine is full it simply cuts off, but the patient has no way of knowing this. There doesn’t seem to be enough GP’s to cover the patient numbers.
Visited November 2022
Review titled Standish Medical Practice
Replied on 14 November 2022
Dear Patient We are sorry to read your feedback. Please could you contact the practice to discuss this further and ask to speak with myself or Joanne the Deputy Practice Manager. Regards Jayne Practice Manager