Standish Medical Practice
49 High Street, Standish, Wigan, Lancashire, WN6 0HDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service and care
Rated 1 star out of 5
by A Smith - Posted on 23 April 2024
I attended the practice in January 24 regarding a potential congenital heart problem. After having tests I waited for any follow up but to no avail. The Ask My GP service is usually switched off in under a few minutes and recently is permanently offline. You are directed to call the practice but your calls are cut off. The lack of a follow up is causing worry and anxiety
Visited April 2024
Review titled Standish Medical Practice
Replied on 25 April 2024
We are sorry to hear of your experience. If you would like to contact the practice, our Practice Manager will be more than happy to discuss your concerns Kindest Regards Lynsey Collins
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Review titled Bad service on reception
Rated 1 star out of 5
by Ilie Bozaru - Posted on 08 March 2024
No help , no clue what to say when you ned help with the questions. My rezult on the blood test was lost end nobody let me know to repet again. I don't see unprofessional services on the desk never on my life.
Visited March 2024
Review titled Standish Medical Practice
Replied on 12 March 2024
We are sorry to hear of your experience. If you would like to contact the practice, our Practice Manager will be more than happy to discuss your concerns Kindest Regards Lynsey Collins
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Review titled Could do better
Rated 3 stars out of 5
by Ray - Posted on 12 March 2024
March 24, my wife phoned reception and told the them that she had been suffering from bad headaches for 2 weeks, she was told she had to wait 2 weeks to see doctor doctor, she collapsed at home with a bleed on the brain and rushed to salford royal, i tried to phone reception , Everytime I phone reception they never pick up, they're very unprofessional, ive noticed on these reviews, the practice never give a reply, maybe its time the CQC did a up to date review on the place last one was 6y ago.
Visited March 2024
Review titled Standish Medical Practice
Replied on 12 March 2024
We are sorry to hear of your experience. If you would like to contact the practice, our Practice Manager will be more than happy to discuss your concerns Kindest Regards Lynsey Collins
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Review titled Left in the dark
Rated 3 stars out of 5
by Anonymous - Posted on 19 January 2024
I had a prostate physical examination with a Doctor on 4/1/23 and a PSA blood test the day after. The Doctor said he would text me with the results but this did not happen. The results were on line on 6/1/23 showing a PSA of 1.6 but I do not know if this is good or bad and I am getting a bit stressed not knowing if I need any further tests or investigation. I first tried to ring but this was unanswered I then contacted the email address on the site for the practice manager but this came back stating she no longer works for the practice. I then emailed the address given on this reply but this has not been answered. I have since had a reply using an email address (not the one published on the site) and was told that my message has been passed to the Doctor, but I have not yet had a reply from the Doctor. Please note that I am deaf and talking on the phone is a big problem' could you please reply if you feel fit, by email I am trying to avoid avoid having to escalate the issue to the commissioner.
Visited January 2024
Review titled Standish Medical Practice
Replied on 12 March 2024
We are sorry to hear of your experience. If you would like to contact the practice via email on gp-p92014@nhs.net our Practice Manager will be more than happy to discuss your concerns by email as requested Kindest Regards Lynsey Collins
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Review titled Issues still not resolved
by blueqb53 - Posted on 08 January 2024
Most of the appointments I have recently attended were delayed around 30 min and more. Issue with palpitations raised a year ago and still not resolved - awaiting response. The car park is mainly for staff, with very limited space for patients.
Visited December 2023
Provided by Care opinion
Review titled Standish Medical Practice
Replied on 12 March 2024
We are sorry to hear of your experience. If you would like to contact the practice, our Practice Manager will be more than happy to discuss your concerns Kindest Regards Lynsey Collins
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Review titled Bad Service
Rated 1 star out of 5
by Catherine Waite - Posted on 07 December 2023
I have chronic sinusitis and was trying for 4 days to get on my GP to get antibiotics the my GP service closed by 9;05. Telephoned surgery to ask for antibiotics was told to go on my GP explained I could get on as it closed within 5 minutes of opening receptionist finally agreed to send a message to GP for me. I have been waiting 4 weeks for them to prescribe antibiotics and infection is now so bad in constant pain and bleeding.
Visited November 2023
Review titled Standish Medical Practice
Replied on 12 March 2024
We are sorry to hear of your experience. If you would like to contact the practice, our Practice Manager will be more than happy to discuss your concerns Kindest Regards Lynsey Collins
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Review titled No Clue
Rated 1 star out of 5
by Anonymous - Posted on 20 October 2023
They never seem to have any idea about anything linked the NHS especially vaccinations, the receptionists are so unhelpful, dismissive and rude and they often make very distressing circumstances and situations much worse thanks to their attitude. They do the actual healthcare staff a massive disservice.
Visited October 2023
Review titled Standish Medical Practice
Replied on 23 October 2023
We are sorry to read your comment, if you would like to discuss this further please can you ring the surgery and ask to speak with Practice Manager. Regards Jayne Johnson Practice Manager