Stanmore Medical Group
5 Stanmore Road, Stevenage, Hertfordshire, SG1 3QAContact details and opening times
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Reviews
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 05 July 2023
Understand why restricted appts during Covid but don't understand why it is still the case. Getting through on the phone to make an appt is a nightmare. Left holding with no idea what number you are in the queue and having to listen to the same awful music over and over and over and over again. In addition they closed my nearest surgery at Poplars even though it is clear the other surgeries cannot cope. If this was a private practice it would go bust due to such bad service. I have not actually seen a doctor for over 3 years.
Visited June 2023
Stanmore Medical Group has not yet replied.
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Review titled Rude and unhelpful
Rated 1 star out of 5
by Lynne - Posted on 15 April 2023
I was started on a medication for trail and needed more but couldn't order them, they said I had to speak to doctor, but they couldn't give me an appointment for 3 weeks after my meds run out, I was in a very bad way on phone as these were my depression tablets. They showed no empathy, didn't care that I would be without them, was told to ring at 8 each morning until I got an appointment or 111 When you do actually speak to a doctor they are great, but it's getting past the receptionist that's the problem
Visited April 2023
Stanmore Medical Group has not yet replied.
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Review titled Brilliant treatment
Rated 5 stars out of 5
by Stephen PROUD - Posted on 25 May 2023
I would just like to say an enormous thank you to the absolutely wonderful nursing staff at the practice who have been regularly dressing my scalp wound since a lesion was removed at Lister.They could not have been kinder,more caring or more professional.Truly exceptional people.Please pass on my sincere thanks.
Visited April 2023
Stanmore Medical Group has not yet replied.