Stanmore Park Surgery
Stanmore Park Medical Centre, William Drive, Stanmore, Middlesex, HA7 4FZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2025
As a new patient I was nervous about how I would be treated. At every step of the way I was treated courteously and efficiently by all members of staff. The reception staff were helpful and gave good information and didn't make you feel as if you were wasting their time despite it being obvious that they were busy. The medical staff were understanding of my concerns and problems and were able to offer good advice and assistance.
Visited February 2025
Stanmore Park Surgery has not yet replied.
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Review titled Review for Stanmore Car Park Surgery
Rated 1 star out of 5
by Anonymous - Posted on 08 February 2024
I am extremely disappointed with the service I received from the reception staff at Stanmore Car Park Surgery. The mannerisms and professionalism displayed were well below acceptable standards. Firstly, the lack of online or phone services is highly inconvenient for patients. Having to physically visit the surgery to reorder medicines is outdated and impractical, especially in today's digital age. Despite my efforts, including a personal visit to the surgery, my medication reorder was mishandled. After waiting for a week and visiting the pharmacy, I was shocked to discover that my order had not even been processed by the surgery. The sheer irresponsibility and lack of care demonstrated by the staff is unacceptable for a medical center. Patients rely on such facilities for essential healthcare services, and the service provided falls far short of expectations. I hope this review serves as constructive feedback for the management to address the issues and improve the quality of service at Stanmore Car Park Surgery.
Visited January 2024
Review titled Stanmore Park Surgery
Replied on 08 April 2024
We are sorry to hear this was your experience. In order for us to look into issues raised in your comment, please do email the Practice Manager with your details and we will be happy to look further into this. The email address is: haroccg.e84057@nhs.net Thank you