Stanton Surgery
10 The Chase, Stanton, Bury St. Edmunds, IP31 2XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Data breach
Rated 1 star out of 5
by Clare - Posted on 09 July 2024
Data breaching again, my go notes being linked to the wrong person who shares “same name” They always state their dob in emails as do I. She always ends up with my medication sent to her house, letters, appointments and now accessing my information on the app. Cancelled an appointment. Links should not be sent to personal emails without triple checking d.o.b address & I’ve already added my mother’s maiden name a few months ago to stop years of confusion. I can’t understand how they are still doing this and getting it wrong.
Visited July 2024
Stanton Surgery has not yet replied.
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Review titled Super Doctors
Rated 5 stars out of 5
by Ann Lambert - Posted on 07 June 2024
Arrived at surgery first thing Tuesday 28/5/24, feeling grim . Doctor immediately sent me off to West Suffolk Hospital. I was seriously poorly. 5 years earlier a different Doctor at the practice saved my brother’s life in similar circumstances. The odd admin or pharmacy blips are nothing compared to this . I can’t thank them enough.
Visited May 2024
Stanton Surgery has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 16 April 2024
I sat in the surgery for 1 hour waiting for the doctor spoke to receptionist doctor had marked me as seen for leg issue but not called me and I had gone with a shoulder issue does not give you confidence in the doctor. if I was 1 hour late I would not been seen. Very poor practice.
Visited April 2024
Stanton Surgery has not yet replied.
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Review titled Much improved dispensary services
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2023
For several months the dispensary have faced some challenging issues. Skilled workforce, new computerisation in addition to the building move whilst the surgery was being extended. Add to that supplies where medicines have not been available. Today they have excelled and seem to have worked hard to transform the dispensary.
Visited February 2023
Stanton Surgery has not yet replied.
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Review titled Absolutely ridiculous
Rated 1 star out of 5
by Anonymous - Posted on 16 December 2022
Impossible to get an appointment or even speak to a doctor. My 7 year old daughter has an ear infection. A simple enough diagnosis but i was told on day 1, there were no appointments, on day 2 to ring 111 or go to a&e as no time available from the doctors...on the day of a nurses strike. The next day i tried again, as im not keen to use these sorts of resources (especially on the day nurses striked) for something that was not an emegency, but was affecting my young daughters daily life and happiness. All she needed was a 5 minute appointment but again told the same. 6 hours after first dialling 111 she is finally home (way past her bedtime) with antibiotics. And they wonder why mental health is becoming a bigger problem.
Visited December 2022
Stanton Surgery has not yet replied.
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Review titled Vey impressed
Rated 5 stars out of 5
by Ken - Posted on 13 September 2022
I moved to this area mid-July 2022 and registered with your practice soon after arriving. I cannot fault the service, waiting times or medical attention I have received on the several visits I have made. Thank you all!!
Visited September 2022
Stanton Surgery has not yet replied.