Staunton & Corse Surgery
Gloucester Road, Corse, Staunton, Gloucester, Gloucestershire, GL19 3RBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My Doctors Surgery
Rated 5 stars out of 5
by STARLING Keith - Posted on 17 June 2024
I attended the surgery for an annual check up. I was given a date for my appointment within 2 weeks. I booked and was duly called on time. I was introduced to the Nurse, informed of what was going to happen and the purpose of the visit. The nurse was very friendly and efficient.
Visited June 2024
Review titled Staunton & Corse Surgery
Replied on 18 June 2024
Dear Mr Starling, Thank you for your positive feedback regarding your recent visit to the practice. I will pass on your comments to the Nursing Team. Kind Regards, Louise Tweney Practice Manager
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Review titled Mind reading abilities required
Rated 2 stars out of 5
by Anonymous - Posted on 13 June 2024
Went to collect a prescription for a family member, having never visited before. Waited 5 minutes at the clearly marked “dispensary” window before asking the receptionist if there was a way to get the attention of the people inside (no bell, blinds were down). Turns out the dispensary no longer use the inside window, only the (unmarked and round the corner so not obvious) outside window. Receptionist response was “oh no, that’s been closed since Covid!” Silly me for expecting basic signage!
Visited June 2024
Review titled Staunton & Corse Surgery
Replied on 13 June 2024
Thank you for your feedback and making a very valid point. I will review our signage and ensure that it is clear that the internal dispensary hatch is no longer in use. Apologies for the confusion caused during your visit to the practice.
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Review titled Excellent Assistance
Rated 5 stars out of 5
by Anonymous - Posted on 10 September 2023
At 3.00 pm on a Friday afternoon I didn’t expect to get a Drs appointment, but couldn’t face going to A&E with a pain that I was sure would be nothing of concern. The receptionist booked me in within half an hour, the Dr advised hospital and referred me to the correct area. The hospital was expecting me and ascertained I had indeed had a heart attack! Everything was efficient and smooth and - despite the news headlines - the NHS was wonderful! Thank you Staunton & Corse Surgery staff.
Visited September 2023
Review titled Staunton & Corse Surgery
Replied on 11 September 2023
Thank you for taking the time to leave positive feedback for the surgery, especially after your heart attack. We hope that you are recovering well and will share your feedback to the practice staff. Kind Regards, Louise Tweney, Practice Manager
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Review titled Not great but could be worse
Rated 3 stars out of 5
by Anonymous - Posted on 03 January 2023
Every interaction with the surgery is mixed. Some admin staff are helpful, others need the sack with their bad attitude. The same with the doctors. Some of the newer additions are atrocious and really don’t seem to know what they are doing. The pharmacy staff are nice; although they have made a few mistakes recently, I have found them to be generally good and accommodating. Given the general lack of care and availability of doctors, and admin staff attitude I would give the , this surgery 2.5 for doctors 2 for admin (particularly receptionist/s) 4 for practice nurses.
Visited December 2022
Review titled Staunton & Corse Surgery
Replied on 06 July 2023
Apologies for the long delay in responding, I am new in post from June 2023. I would be happy to discuss the issues you have mentioned in your review. Please contact me, Louise Tweney, Practice Manager at Staunton & Corse Surgery, Corse. Gloucester. 01452 840228