Stennack Surgery
The Old Stennack School, Stennack, St. Ives, Cornwall, TR26 1RUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor surgery and poor patient support
Rated 2 stars out of 5
by Anonymous - Posted on 01 August 2024
Telephone call for results, told had to wait 6 weeks for call, by reception, even though serious. Then when got the call the information provided was incorrect and caused real distress until clarified. Reception would not allow a further call or book an appointment to discuss for further 4 weeks, until insisted and stated I would just turn up. Appointment then miraculously appeared. Complained to the doctor who confirmed I should have been given appointment sooner and what reception and call had stated was totally inaccurate. Rather than go through a similar process, the Doctor then took bloods and follow up treatment. Reception should not determine who needs treatment, what treatment and when. The surgery needs a good overhaul in this respect
Visited May 2024
Stennack Surgery has not yet replied.
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Review titled Physio check, great experience
Rated 5 stars out of 5
by Sam - Posted on 01 May 2024
So I made a appointment at stennack surgery, this was regarding pain in my lower back and leg. I wish I could mention the practitioner, but hope he receives the merits for the reason of my review. Working the physiotherapy department. It was very professional and knowledgeable, with great explanation. This has raised my view of the gp and should feel thankful to have someone so professional in there practice. Thanks again!
Visited May 2024
Stennack Surgery has not yet replied.
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Review titled Polite staff
Rated 4 stars out of 5
by Anonymous - Posted on 14 February 2024
Lovely nurse today very friendly , explained the test she was about to do and why . When I would be I fitness with the test results
Visited February 2024
Stennack Surgery has not yet replied.
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Review titled Lovely vaccination experience
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2023
Me and my brother went into get our MMR vaccines. The lady and her trainee who provided the vaccines were lovely and made me feel comfortable despite my fear of needles. They also provided us with other vaccines that we needed, which stopped us from having to come in again at a later date. Both ladies were lovely and made the experience a pleasant one despite my fear of needles.
Visited September 2023
Stennack Surgery has not yet replied.
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Review titled Bike Parking would make a difference
Rated 4 stars out of 5
by James Hardy - Posted on 25 July 2023
Very happy with the overall service I received from staff. In advance of my visit I checked the website and Bike Parking was listed but on arrival there was nowhere to safely park and secure a bike on site, I had to go elsewhere in Town and come back. There was promotional material promoting healthy life styles, making positive changes and increasing exercise on site. Just a few simple bike hoops and an area for bikes would make a difference. As a community we need to help promote active travel and I think surgeries should help by just making basic facilities available for those trying to not use a car.
Visited July 2023
Stennack Surgery has not yet replied.
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Review titled Friendly caring staff
Rated 5 stars out of 5
by Danielle Everett - Posted on 04 March 2023
We had a wonderful experience of care whilst attending the MIU on a Friday evening with my son. The receptionist and the nurse practitioner we saw were warm, friendly and very caring and professional throughout and went the extra mile to look after my son. I am very grateful and would highly recommend and praise the care we received
Visited March 2023
Stennack Surgery has not yet replied.
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Review titled Incredible practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2023
As a community, we are so lucky to have this GP practice. I have had countless interactions with the Stennack Surgery over the years, mainly for family members and occasionally myself, and I am always impressed by the care they deliver. The receptionist are absolutely delightful and they never fail to be kind, understanding and super helpful. The clinical staff are wonderful in all these ways too and they respond to any needs diligently and swiftly. I am not one for leaving reviews, but I really have to commend this Practice on their high standards and timely response to patients needs.
Visited January 2023
Stennack Surgery has not yet replied.
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Review titled Excellent care provided
Rated 5 stars out of 5
by Andrew Moth - Posted on 22 September 2022
I have had problems with my legs and saw a young doctor who was very thorough in his examination of me and very clear in his expalnations both of what my condition might be and what treatment he was first recommending. I have nothing but praise for the way I was dealt with.
Visited September 2022
Stennack Surgery has not yet replied.