Stockwell Group Practice
107 Stockwell Road, London, Greater London, SW9 9TJContact details and opening times
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Reviews
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Review titled Very good practice when you know how it works
Rated 4 stars out of 5
by Anonymous - Posted on 30 April 2024
I've been a patient here for 30-plus years. They used to have a turn-up-and-wait system from 3pm in the afternoons but this has changed since COVID. Like many surgeries, It used to be difficult to get through on the phone and to get appointments in the same week, so the "emergency clinic" system worked well when you needed to be seen sooner rather than later. They've changed this system now, and I found it easier to get through on the phone first thing in the morning than ever before. I was triaged by a very helpful member of staff and told a doctor would ring back later that morning, which he did. He asked if I could come in the next few hours and it all worked very well. The doctor was very thorough and helpful and I was more than satisfied with the service. Turning up in person at reception and asking for an appointment, even a remote or phone one, may be a much less satisfactory approach. So whereas ringing the surgery used to be the least effective approach, it may now be your best bet!
Visited April 2024
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