STONEHILL MEDICAL CENTRE
Piggott Street, Farnworth, Bolton, Lancashire, BL4 9QZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent DR
Rated 5 stars out of 5
by Paul Hilton - Posted on 22 May 2024
Saw this Dr to try and solve my side affects from radiation treatment at Christie hospital. Left the surgery feeling I was listened to.... Could I also compliment the nurse whom I saw on the 22nd May. She always goes the extra mile in care and explanation... Thanks.....
Visited May 2024
STONEHILL MEDICAL CENTRE has not yet replied.
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Review titled Efficient, professional and highly skilled
Rated 5 stars out of 5
by Abi C - Posted on 30 June 2023
Had a first class experience yesterday; greeted by friendly reception staff, seen by doctor at appt time. Doctor had already read previous notes by the time we entered her room. She was very patient and listened to myself and my daughter. She provided several treatment options with a plan a, b and c. We left feeling more than satisfied with the care we’ve been given. I wouldn’t want to go to any other GP Practice. Would recommend.
Visited June 2023
Review titled STONEHILL MEDICAL CENTRE
Replied on 18 July 2023
Hi Abi, Thank you for taking the time to provide feedback. As a practice we strive to ensure all our patients receive the care and outcomes they need at the time of presentation. Your feedback will be passed on to the team. Thank you again! Lauren Gilbert Practice Manager
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Review titled Awful practice!
Rated 1 star out of 5
by Anonymous - Posted on 04 April 2023
Left to deal with mental health issues alone. Was made to feel like a burden. Rang regarding my daughters eczema they were dismissive and rude. Then hung the phone up on me in the middle of trying to find an appointment
Visited April 2023
Review titled STONEHILL MEDICAL CENTRE
Replied on 11 May 2023
We are sorry you felt your concerns were dismissed by reception. Your feedback will be passed onto the team for improvement purposes. We have recently had some issues arise with the phone system following a power cut however if you would like us to investigate the incident further please provide us with the number you used to call the practice. I would encourage you to contact the practice and arrange an appointment with our mental health practitioner if you feel you have some mental health issues which you need to discuss. Again, we apologise if you feel your recent experience with us has been negative and we hope all future interactions will be positive. If you would like to discuss further, please do not hesitate to contact the practice and request to speak with a member of the management team.