Stourside Medical Practice
Halesowen Health Centre, 14 Birmingham Street, Halesowen, West Midlands, B63 3HNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely bad
Rated 1 star out of 5
by Anonymous - Posted on 18 March 2025
Practice manager was very rude today when asking about my sick note, absolutely disgusting attitude with sarcastic comments instead of helping. I am new to this surgery but will be leaving. Appalling behaviour. Very shocked and disappointed.
Visited March 2025
Stourside Medical Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by steve - Posted on 12 February 2025
I've been to see a doctor several times since just before xmas 24 and have received excellent service from all the different doctors I've seen and from the reception team. I saw a doctor on the 5th of Jan 25, had an Mri on the following Saturday and had the results the following Wednesday! I've now got an appointment for March of this year. I would just like to say a Big thank you all
Visited February 2025
Stourside Medical Practice has not yet replied.
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Review titled A flagship for other surgeries
Rated 5 stars out of 5
by Georgina Turner - Posted on 09 January 2025
I became a patient in December 2024, I am pleasantly surprised both by efficiency attention to detail and welcome given by friendly staff. I have phoned 7 times since becoming a patient and each occasion have had my call answered straight away again with courtesy and immediately answers to queries. Would definately recommend and encourage anyone to join this practice
Visited January 2025
Stourside Medical Practice has not yet replied.
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Review titled Scope for a little improvement
Rated 4 stars out of 5
by Bikeclip - Posted on 18 July 2024
When I attended my diabetes review earlier this month. It was like walking into sunshine. It was a pleasure to attend. All people need appointments like this. They lighten spirits and lengthen life. It was a pleasure to attend. Can't wait for my next appointment.
Visited July 2024
Stourside Medical Practice has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Elaine Beard - Posted on 06 June 2024
Today I have had an injection in my knee for severe arthritis, which I only had to wait a few weeks for. I have been with stourside practice for 29 years. I have never had a problem getting an appointment or seeing a doctor even for emergencies.All the staff, doctors, nurses and anyone else connected are friendly and helpful. Even hospital appointments come through quickly. There is so much bad press these days about doctors surgeries, I would just like to to big them up and express how grateful I am to be a patient at this practice.
Visited June 2024
Stourside Medical Practice has not yet replied.
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Review titled Prompt and caring
Rated 5 stars out of 5
by David - Posted on 17 August 2023
I needed to see a Doctor / Clinician as soon as possible; the reception staff advised me how to go about making an urgent appointment and that went well. Doctor was courteous and thorough and concerned to provide treatment. A good experience from a 'patient's perspective'.
Visited August 2023
Stourside Medical Practice has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Katie - Posted on 16 July 2023
Me and my family have been with the practice for nearly 10 years. Most of the receptionists are really helpful and can usually get an appointment if call at 8am or 2:30pm. The nurses are great, they always take their time when my children have had any jabs and made a fuss of them. The doctors have been great too. Especially recently when my 12 year old daughter needed antibiotics for tonsillitis at the start of the week, she didn’t get any better so I took her back a few days later and the doctor was concerned about her being so poorly and advised us to go to hospital. Within 20 minutes of the appointment time the doctor had contacted the children’s ward at RHH and wrote a referral out to take with us and told us what ward to go to when arrived at RHH. My daughters tonsillitis had turned into Glandular fever and she was kept in hospital. She is out now and feeling much better. I am so grateful to the GP service and their advice and in general. Thank you!
Visited July 2023
Stourside Medical Practice has not yet replied.
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Review titled Kind & Understanding GP
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2023
I visited the GP DR Hasnain with my parent and it was to deal with a condition that they did not want to discuss or accept. The doctor was so thorough asking lots of questions and doing lots of tests. She was so kind and understanding as she could see it was very upsetting. She went through all the things that were discussed and advised what tests were needed next and she discussed the probable diagnosis in a calm and easy manner that did not cause further distress. I cannot thank her enough as we have now got the process moving to get a full diagnosis and hopefully some help.
Visited May 2023
Stourside Medical Practice has not yet replied.