Stratford Health Centre
121-123 The Grove, Stratford, London, Greater London, E15 1ENContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent team
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2023
Immense thanks to your receptionist for the excellent service at the counter. I reached at the practice only to collect my blood test results which ı waited for, only to notice as ı forgot his name made the establishment proud leaving a great vast majority of patient's with a smile on there faces. Right timing and place and extremely caring. Thank you stratford health centre
Visited March 2023
Review titled Stratford Health Centre
Replied on 30 March 2023
Dear Patient, Thank you for taking the time to provide your feedback I am pleased to hear of your positive experience and will be sure to share your comments with the wider team Many thanks Kind Regards, Maaz Turk Practice Manager
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Review titled Top practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2023
This has been my practice for many years now, the staff and gp’s are all very friendly and welcoming. I would always speak highly of my practice of ever the time arose to speak about who’s doctors is where and how the perform.
Visited February 2023
Review titled Stratford Health Centre
Replied on 28 February 2023
Dear Patient, Thank you for taking the time to provide your feedback I am pleased to hear of your positive experience over the years and will be sure to share your comments with the wider team Thank you Kind Regards, Maaz Turk Practice Manager
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Review titled Awful healthcare experience
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2023
I am registered there, I call the practice because I’m feeling unwell. They say I can come in 12:40 in the same day. I get there and they say I don’t have an appointment. Very rude receptionist by the way. She said the manager could listen to the calls but they didn’t. Who spoke with me then?
Visited February 2023
Review titled Stratford Health Centre
Replied on 02 March 2023
Dear Patient Thank you for taking the time to leave feedback - we did try and make contact with you by phone but have been unable to reach you. I believe there was some confusion as your appointment was reallocated after 15 minutes as you had not turned up at the specific appointment time - therefore when the Receptionist went to check there was no record of your original appointment - I totally appreciate how frustrating and confusing this was and of course I would expect for you to be treated in a friendly and professional manner at all times. I am sorry for any inconvenience caused and I know we did ask if you wanted an appointment booked for the next day. If you would like to discuss this - please feel free to contact me and I will be happy to help. Maaz Turk, Practice Manager (maaz.turk@nhs.net)
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Review titled Best gp
Rated 5 stars out of 5
by Igors Telegins - Posted on 16 February 2023
I have been here for 15 years I am happy with services here everyone is very friendly. The male at reception I always see is fantastic at what he does and how he serves the public with respect and treatment
Visited February 2023
Review titled Stratford Health Centre
Replied on 02 March 2023
Dear Igors Thank you so much for taking the time to provide feedback following your recent visit to our Practice. It is great to hear your positive comments about the team and I will share your comments - I know they will be much appreciated. We look forward to continuing to provide great service to you in the months and years to come. Kind Regards Christopher Eaton General Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Abdulquddus Ahmad - Posted on 15 November 2022
Was pretty straightforward and helpful. From the explanations given over the phone to the referral arrange for me, all was on point. Alternative medicines were even prescribed while I wait to get through to the referral. Massive help
Visited November 2022
Review titled Stratford Health Centre
Replied on 30 January 2023
Dear Mr. Ahmad, Thank you for taking the time to provide your feedback. I am pleased to hear of your positive experience and that you felt involved in your care and details of your referral were explained to you properly. I am also glad our clinical team were able to assist you with prescribing alternative medication to support you. Thank you for your feedback, this is very much appreciated Kind Regards, Maaz Turk Practice Manager