Stubbington Medical Practice
Park Lane, Stubbington, Fareham, Hampshire, PO14 2JPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2024
Within 40 minutes of completing and sending e-consult nurse rang and made appointment same morning. Saw nurses who were very professional and reassuring. After being a patient in the practice for 39 years they are still a dedicated team of health professionals
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 09 May 2024
Dear Patient Thank you for your positive comments with regards to our e-consult system. Its very reassuring to receive such positive comments on our new system . Janet Fry Practice
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Review titled Punctual and efficient
Rated 5 stars out of 5
by Mary Summers - Posted on 15 May 2024
I was seen promptly by the dr who was pleasant and professional during the appointment. Follow up arranged.
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 16 May 2024
Dear Mary Thank you for taking the time to post this positive feedback. It is much appreciated and will be passed onto the team. Janet Fry Practice Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Paul Burnham - Posted on 09 May 2024
Good reception staff Doctor carried our excellent examination and understood my hearing difficulties looked up what medication I could take as I have allergies, explained carefully what the medication would do Thank you for his time
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 09 May 2024
Dear Paul Thank you for taking the time to comment on your recent interaction with the practice. I will make sure your comments are sent to all staff as this certainly does boost morale within the team. Janet Fry Practice Manager
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Review titled Friendly and responsive
Rated 4 stars out of 5
by Karen Nichols - Posted on 01 June 2024
Seen by practice nurse - incredibly friendly, professional and reassuring . Seen promptly , explained procedure without rushing .
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 11 June 2024
Dear Karen Thank you for taking the time to respond to a recent visit to see the nurse. Its much appreciated. Janet Fry Practice Manager
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Review titled Blood test
Rated 3 stars out of 5
by Tim - Posted on 02 May 2024
Happy with blood test and nurse. But I feel they could do a lot more test in a day than they do. It would then be easier to get a test without having to wait a week
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 07 May 2024
Dear Tim Thank you for your message. Unfortunately the HCA's that work have no capacity to fit any more blood tests in than they do as are booked solid every 7-10 mins throughout their mornings sessions. At this time, finances do not allow employment for additional staff. On average we do offer around 200 blood test appointments every week. Janet Fry Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 May 2024
I got all the answers I needed. The GP was very knowledgeable and gave me good advice and ideas. He knows how to listen and is very good at finding solutions for my problems.
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 15 May 2024
Dear Patient Thank you for your positive feedback. Although you do not mention which GP you saw, I will pass onto all, GP's. Janet Fry Practice Manager
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Review titled Injection
Rated 5 stars out of 5
by Ann Reevex - Posted on 24 May 2024
I had to have an injection to boost my calcium levels after breaking my hip last October. The Nurse explained it all to me.
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 28 May 2024
Dear Ann Thank you for your comments. I will pass your feedback onto the nurse. Janet Fry Practice Manager
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Review titled Restricted
Rated 3 stars out of 5
by Tam - Posted on 30 May 2024
Although the service I received was only slightly late, was professional, courteous, and confirmed my reason for being there offering advice. I did however need to book a follow up appointment which I couldn’t do as there was nothing a available for the whole of June and was told to check back in 2 weeks to see if any more dates were made available. I’m sure this is as frustrating for the practice as it is for me. I have to schedule my appointments as I work all week, and as the practice doesn’t open at the weekends, I do have to take time away from work. Giving my employer sufficient time to plan ahead. Although sent an email and posters up in the surgery saying I can book everything online. This is not true . There is very little you can book online. So making the effort of trying to save time for all is redundant. So you are forced to phone after 8 and sit in a queue. To be told to call another time and ever decreasing circles. I have diabetes and currently on a reversal program. So I am doing everything I can to remain well. I don’t think the same can be said for the practice. My diabetic review will now be out your the surgery set time scales because I can’t get an appointment. Not sure what it is I can recommend. When you get there everything is great, trying to get there is like the 100 years war, it’s about perseverance and determination.
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 30 May 2024
Dear Tam Thank you for taking the time to add a review to our website and thank you for the positive comment. I am sorry you have had difficulty in making an appointment, although on the 15th April 2024 we changed our appointment system to total triage for GP appointments. This means that you now request routine and review appointments via E-Consult which removes the need to call at 8am, sit in a queue only to find that there are no appointments. Patients that are unable to access online can call the surgery and a care navigator will complete the form on your behalf. All requests for routine appointments are now triaged in priority of need by our admin team, supported by GP's. Currently we have GP routine appointments available from 6th June. However, if its a nurse appointment for your diabetic review then we have appointments available from 4th June. If you are still having difficulties in booking an appointment, I am happy to discuss with you. Janet Fry Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Michael Brown - Posted on 31 May 2024
The service was very professional and easy to access. The appointment system was online and easy to complete. The whole experience of accessing the doctor was efficient and simple to complete.
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 31 May 2024
Dear Michael Thank you for taking the time to review your interaction with the practice. Its good to hear that the new total triage system is working well. Janet Fry Practice Manager
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Review titled Great care
Rated 5 stars out of 5
by Karen Seal - Posted on 11 May 2024
The doctors and nurses that have delivered care to me have been exceptional. The doctor diagnosed a suspected burst appendix, he was correct, got me admitted into hospital straight away.On leaving hospital the surgery gave me follow up blood tests and when I showed the nurse a problem, seen by doctor immediately and re admitted to hospital. On discharge the nurses have been seeing me daily for ongoing care. The nurses are always professional, cheerful and look after me well
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 14 May 2024
Dear Karen Thank you for your email. It is always pleasing to here when patients are happy with the care they receive by all staff at the practice. I will make sure everyone has sight of your comments. Janet Fry Practice Manager