Summercroft Surgery
Starts Hill Road, Orpington, Kent, BR6 7ARContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring informative experience
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
I had an appointment today and the nurse was so kind, caring and informative. She gave her time and personalised care, which I really appreciate and I would like to ensure her excellent approach and high standards are recognised.
Visited July 2023
Summercroft Surgery has not yet replied.
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Review titled always problems with prescriptions
Rated 1 star out of 5
by Anonymous - Posted on 02 June 2023
In the last 6 months I've had 1 prescription lost, and 3 repeat prescriptions rejected without explanation. If there is a medical reason why a prescription can't be issued, I expect to be informed what it is.
Visited June 2023
Summercroft Surgery has not yet replied.
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Review titled Helpful and efficient
Rated 5 stars out of 5
by Don - Posted on 06 April 2023
After explaining a previous operation pains to the friendly and helpful reception, a Doctor called me back mid afternoon for a telephone consultation, from which a later afternoon in person appointment was then made and I was very gratefully seen and cared for, all on the same day.
Visited March 2023
Summercroft Surgery has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by Barbara - Posted on 14 February 2023
I have been trying to contact this practice for the last 4 weeks regarding a follow up appointment, I have now actually spoken to a receptionist on both two days and have been told there are no appointments available this week and then the GP is off for 2 weeks so have been advised to call back in 3 weeks time!! to try and gain this appointment, this will then be another 3 weeks on top of the time I have already spent trying to gain this appointment, to be quite frank the appointment system this surgery uses is archaic one can never get through and then when you do you are told there are no appointments, if this system was put on-line it would save time trouble and the receptionist having to field these calls daily, the reviews for this practice are quite bad so I would have thought these should be taken into account to try and resolve them, but this is not the case. I have now given up trying to get this follow up appointment due to the inefficiency of this practice.
Visited February 2023
Summercroft Surgery has not yet replied.
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Review titled Appointment difficulties
Rated 1 star out of 5
by Anonymous - Posted on 04 November 2022
I telephoned for a double evening appointment, to be offered a 9.30am appointment! No appointmnets at the surgery in the forseeable future. I need a referral and an examnination. Looks like this is not going to happen.
Visited November 2022
Summercroft Surgery has not yet replied.