Sutton Bridge Medical Centre
Sutton Bridge Medical Centre, Railway Lane, Sutton Bridge, Spalding, Lincolnshire, PE12 9LPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Joanna - Posted on 17 May 2024
I was very easily able to get an appointment on the day for my daughter, which has been the case previously when we have needed an appointment. The receptionist on the phone and the receptionist at the front desk were both very friendly and helpful. The GP that we saw was also very welcoming and professional. Thank you for providing a fab and accessible service as always!
Visited May 2024
Sutton Bridge Medical Centre has not yet replied.
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Review titled Dr's are fairly good
Rated 1 star out of 5
by Anonymous - Posted on 27 September 2023
Dr's are good, but the service is bad. They operate a phone on the day service. This is so annoying and bad. You cannot book in advance so you need to set on the phone from 8am for about 30 minutes or more. The staff who finally answer seem not interested and just want to finish the call. What I see from arriving at the practice, is the staff seem more interested in gossip than patients. The same can be said about most of the dispensery staff. This whole practice needs to stat thinking about the patients more
Visited September 2023
Sutton Bridge Medical Centre has not yet replied.
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Review titled Poor
Rated 2 stars out of 5
by Sandy Randle - Posted on 05 September 2023
Very poor care. Great dispensary. Reception for making appointments is appalling. Calling is a waste of time
Visited August 2023
Sutton Bridge Medical Centre has not yet replied.
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Review titled Kind caring
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
i had to contact the practice due to a bad fall. initial gp was lovely and gave me time to explain what had happened and she arranged for their paramedic to visit me. he again was excellent kind and caring. I have today spoken to another gp about results and again nothing too much trouble and I am seeing him f2f. reception and secretaries have been efficient and just great, keeping me up to date with referral and generally sorting me out! thank you
Visited May 2023
Sutton Bridge Medical Centre has not yet replied.
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Review titled Very disappointed as new patient
Rated 1 star out of 5
by Anonymous - Posted on 26 February 2023
As a new patient I have completed paperwork twice (the last 10 days plus ago) to access the on line system and still have not received approval to access, my husband has experienced the same issue so not specific to me. Could not get an appointment as despite being at the end of my tether with pain and sleep deprivation asking for a consultant referral is not deemed as an emergency. I have now bi-passed the surgery and self referred but cannot access my medical notes for my first consultant appointment. Very frustrating and unsatisfactory, very disappointing first impression of my local surgery. i think the whole system needs to be reviewed, I nursed for 30yrs and totally understand the pressure staff are under but this system is broken in my experience.
Visited February 2023
Sutton Bridge Medical Centre has not yet replied.
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Review titled Very kind and caring service
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2023
Hubby was having symptoms that could have been a heart attack - he was taken care of at the surgery and follow up arranged immediately. They couldn't have done any more. Thank you.
Visited February 2023
Sutton Bridge Medical Centre has not yet replied.
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Review titled Protection from covid etc
Rated 2 stars out of 5
by Anonymous - Posted on 09 February 2023
I felt that I would get more germs from having to pick up the hand sanitiser than I might have had on my hands! Disgusting squashed bottles. Why not put a wall mounted container as are in hospitals, and make sure that it is kept topped up please
Visited February 2023
Sutton Bridge Medical Centre has not yet replied.
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Review titled Rubbish booking system
Rated 1 star out of 5
by Robyn Mead - Posted on 24 October 2022
On hold for over 45 minutes. Asked for an appointment and simply told “none left” thanks for asking the reason I was calling.
Visited October 2022
Sutton Bridge Medical Centre has not yet replied.