Sutton Medical Centre
181 Carshalton Road, Sutton, Surrey, SM1 4NGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Felt heard
Rated 2 stars out of 5
by Selena - Posted on 03 July 2024
I appreciate the Pharmacist. I finally felt heard and not rushed off the phone as has typically been the case for me at this Practice (and in a face to face appointment). She was empathetic, patient and diplomatic. I want her to be acknowledged for this.
Visited July 2024
Sutton Medical Centre has not yet replied.
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Review titled Above and Beyond
Rated 5 stars out of 5
by Ruth - Posted on 14 May 2024
I had an appointment yesterday at the Doctors and forgot to mention something that I had intended to. I contacted the surgery today and they arranged for the Dr to call tonight to discuss this concern which she has just done. She listened to me and has referred me and arranged a scan to check the issue out. I feel that the Dr has gone above and beyond. It was really my own fault not to have mentioned this issue when I saw her yesterday at the surgery, so I’m really grateful. Thankyou.
Visited May 2024
Sutton Medical Centre has not yet replied.
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Review titled Review on Amna Magrey, Clinical Pharmacist
Rated 4 stars out of 5
by Irene - Posted on 18 March 2024
Excellent service provided by Amna Magrey, Clinical Pharmacist, she was pleasant, understanding and extremely efficient and dealt with my issue immediately.
Visited March 2024
Review titled Sutton Medical Centre
Replied on 18 March 2024
Dear Irene thank you for your positive comment regarding the excellent service provided by our clinical pharmacist. We shall pass on the feedback to her and our team. Bina Pattani Practice Manager
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Review titled This experience was great
Rated 4 stars out of 5
by Anonymous - Posted on 04 April 2024
I was consulted by the pharmacist, who was welcoming, she listened, she explained some of my results to be honest, nothing was a shock as i had seen the results and was aleeady aware of the concerns, She listened well. I did want some more i foemation around what actions to take. What changes to make. But assured me that correct referals were made. I explained my concerns and what i would like to happen. I believe that some of my requests have been addressed.
Visited March 2024
Sutton Medical Centre has not yet replied.
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Review titled Always Helpful
Rated 5 stars out of 5
by Elizabeth Ketcher - Posted on 20 February 2024
I saw the doctor last week who diagnosed a chest infection. He said to return if I wasn’t getting better. I called again and got through easily and was given an appointment same day with a lovely doctor who was very caring and kind and helpful. We have been with the surgery for about 19 years and always found all the staff, doctors, nurses reception to be helpful, professional and efficient, especially when my children were young they would always endeavour to see them quickly if they were poorly. I feel very fortunate to have such a fantastic GP surgery .
Visited February 2024
Review titled Sutton Medical Centre
Replied on 18 March 2024
Dear Elizabeth Thank you for your feedback. It is inspiring to receive positive feedback and shall pass this on to our excellent team. Bina Pattani Practice Manager
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Review titled Caring and professional
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
Excellent staff caring and very professional. I felt heard and was taken care of by excellent professionals.
Visited November 2023
Review titled Sutton Medical Centre
Replied on 03 November 2023
Dear Patient Thank you for your positive review. We shall share this with our team. We endeavour to give the best patient care in a safe environment and your review is very fulfilling
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
I had an appointment today at noon and the doctor was exceptional. She listened to my complaints despite the fact that I had a frown on my face and took her time in attending to my issues. At the end of my time with her, my mood had improved greatly and she was really helpful.
Visited September 2023
Review titled Sutton Medical Centre
Replied on 03 November 2023
Dear Patient Thank you for your feedback. its very encouraging and we shall share this feedback with the rest of the team. B Pattani Practice Manager
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Review titled Great treatment
Rated 5 stars out of 5
by Georgina Bosher - Posted on 18 August 2023
Have been visiting surgery daily/ every other day for the last 6 weeks and have been treated by the nurse who has been amazing, she’s put my mind at rest throughout and has gone above and beyond in her role. I can’t praise her enough for her professionalism and caring manner.
Visited August 2023
Sutton Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Fatima - Posted on 17 July 2023
The practice is very good and staff, sometimes go out of their way to accommodate their patients and fulfil their medical needs. Overall, it’s clean and friendly and the doctors are trying their best in improving the quality of care provided
Visited July 2023
Review titled Sutton Medical Centre
Replied on 28 July 2023
Thank you for your positive feedback. We shall share this review with our staff. We do try our best to give the best care in a clean and friendly environment
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Review titled Great ssrvice
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2023
My daughter and i had both been suffering with a high temperature, Worsening cough, etc the symptoms just weren't going away. The doctor listened empathically and sorted out the problem straight away for my daughter and I.
Visited April 2023
Review titled Sutton Medical Centre
Replied on 11 April 2023
Thank you for your positive comments. We do try our level best to give all our patients the best care that we can give. Your feedback is very encouraging. SMC