Swallownest Health Centre
Worksop Road, Swallownest, Sheffield, South Yorkshire, S26 4WDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Misleading surgery opening times
Rated 3 stars out of 5
by Stephen Jacques - Posted on 15 November 2022
I looked on the surgery website for the opening times. I said that the practice was open at 8:00 When I arrived at the practice I found the doors locked and that they were not opened until 8:30. A notice in the entrance said that the practice was open from 8:00. When I was able to get in I was told by the receptionist that the reception opened at 8:30 but telephone calls were answered from 8:00. This is very confusing, I suggest that the opening times for reception an telephone calls are made clearer on the website and notices. Once inside I was able to make an appointment to see a doctor face to face on the same day, so from that point of view everything the service was good.
Visited November 2022
Swallownest Health Centre has not yet replied.
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Review titled Always helpful
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2022
Never had a bad experience of this surgery and staff always listen to any health concern whether it be physical or mental health. I have never felt fobbed off.
Visited November 2022
Review titled Swallownest Health Centre
Replied on 09 March 2023
Thank you Anonymous for your positive feedback. I have shared your feedback with the wider team. Kind regards, Sarah Buckley Practice Manager
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Review titled Great care again
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2022
Nothing but good things to say about the practice. Have always looked after me and my family. Called up on Monday afternoon about 4pm about my toddler, spoken to a nurse and was seen by 5pm. Doctors are brilliant here and can’t do enough!
Visited November 2022
Review titled Swallownest Health Centre
Replied on 09 March 2023
Thank you Anonymous for your review. It's good to hear of your positive experience especially during these times when demand is at an all time high, especially with additional Winter pressures. Kind regards, Sarah Buckley Practice Manager
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Review titled Swift service
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2022
Rang at 4pm and was offered a GP Face to face appointment next day which wasn't needed so took a telephone consultation instead.
Visited November 2022
Review titled Swallownest Health Centre
Replied on 09 March 2023
Thank you anonymous for your positive feedback. We have had the option of appointments as per patient choice for quite some time now, and we feel that this is working very well for our patients. It's good to hear that you knew that telephone appointment was sufficient and this hopefully helped with some speed and efficiency. I have shared your feedback with the wider team. Kind regards, Sarah Buckley Practice Manager