Swanpool Medical Centre
St. Marks Road, Tipton, West Midlands, DY4 0SZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Utter joke of a surgery!!!
Rated 1 star out of 5
by Anonymous - Posted on 21 October 2024
Took 5 times to actually book a smear appointment - excuses included no access to nurse diary, nurse on holiday, nurse off sick - but the best was confirmed appointment for 2 weeks in advance to get call back to postponed as nurse again was going to be off sick in 2 weeks time!! When I eventually got an appointment was 5 minutes late due to traffic, checked in and was told by reception I'd be called in. Sat for over 40 minutes waiting for Nurse to have left for the day and then lied in my notes saying she'd tried to call which if she did she would have known I was in the waiting room!!! Just when you think maybe this surgery will get better - they get even worse!!!
Visited October 2024
Review titled Swanpool Medical Centre
Replied on 21 October 2024
Dear Patient We very much would like to speak to you regarding your experience and look into this further. In order to do this there are further details needed. Can you leave your details with receptionto contact you back so that we are able to do this. Appreciated. Thank you in advance
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Review titled Satisfied
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2024
I attended an appointment and it was satisfactory. The GP didnt rush the appointment which was helpful
Visited August 2024
Swanpool Medical Centre has not yet replied.
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Review titled Great GP’s always very thorough, informative and helpful
Rated 4 stars out of 5
by Sigrid Lewis - Posted on 09 August 2024
All my questions were answered to my satisfaction and results explained. Referral to orthopaedic sent.
Visited August 2024
Swanpool Medical Centre has not yet replied.
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Review titled Very nice doctor
Rated 5 stars out of 5
by Wendy - Posted on 07 August 2024
Took time to explain everything very clearly, friendly polite nothing is to much trouble and very reassuring
Visited August 2024
Swanpool Medical Centre has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Lesley James - Posted on 09 August 2024
My appointment today with the Doctor was excellent he was attentive and understanding. Promised to follow up and get back to me.
Visited August 2024
Swanpool Medical Centre has not yet replied.
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Review titled Great Doctor
Rated 5 stars out of 5
by James Cox - Posted on 08 August 2024
Doctor was very helpful and listened to my issue and gave me clear advice. Very polite and helpful man who helped put my mind at ease with my issue.
Visited August 2024
Swanpool Medical Centre has not yet replied.
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Review titled Good service from Doctors and receptionist
Rated 5 stars out of 5
by Sharon Magher - Posted on 16 August 2024
Appointment with Dr to review HRT - doctor listened has looked at symptoms and concerns and been helpful with suggestions and treatment options. Felt heard and understood and comfortable with their understanding of my situation. I feel that the doctor is empathetic and willing to address patient needs.
Visited August 2024
Swanpool Medical Centre has not yet replied.
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Review titled Great Doctor
Rated 4 stars out of 5
by Josh - Posted on 07 August 2024
The doctor I had my appointment with in room 5 (I have forgot his name) was the best doctor I have seen since being with this practise. I have seen him on 2 occasions, and both were very pleasant experiences. He is polite, very well spoken and also makes you feel as though he actually cares about you whilst you are there which is comforting. He asked thorough questions to get to the bottom of the problem and I walked out the Doctors with treatment as well as 3 google links to get to the bottom of my problem which was more than enough. This doctor deserves a raise, he was brilliant.
Visited August 2024
Swanpool Medical Centre has not yet replied.
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Review titled Nurse
Rated 4 stars out of 5
by Victoria gibbard - Posted on 27 August 2024
I had to come to see the nurses to do my belly and thay was very helpful and lovely to get on with hope to see them again
Visited August 2024
Swanpool Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Mary - Posted on 09 August 2024
Made me feel reassured ,kind informative doctor,,seen right on spot at right time,would recommend the surgery
Visited August 2024
Swanpool Medical Centre has not yet replied.